"The room was very cool/cold. The waiter appeared very disappointed we were not ordering anything alcoholic. We both ordered the grill, which arrived on cool plates, toast was also delivered, but no side plates or knives, therefore having to use dinner knives for rock hard butter. Tried for some time to attract attention of staff ,for more butter, but they were too busy in conversation. The staff were totally untrained and devoid of personality. We visited this restaurant approx two months ago and the staff were so welcoming and attentive, we really could not believe it was same place"
