"Myself, a pensioner, and my daughter went for lunch today. The 2 of us ordered Scampi. Came out rock solid and over cooked. We Politely asked for one of them to be replaced. Waitress was polite and took it back to the chef. The chef bought out a new portion which looked completely different to the first. He began making nasty comments about us ‘moaning’; leant across the table and got very close our faces in an intimidating manor. When we went to pay, after feeling very uncomfortable and mentioned it to the lady at the till. She then became incredibly rude, raising her voice at us both when we had been very polite. Then the chef came back and started raising his voice at us too. The lady then told me to leave and that I was banned from the cafe. I have been going there for many years and am very upset but this experience."
