Scampi And Chips
The Old Manor

The Old Manor

Wyllyotts Place Potters Bar, Hertfordshire EN6 2JD, EN6 2HN, Hertsmere, United Kingdom

Pubs • Steak • British • European


"I went to the Old Manor for a lunch time meal with my wife and we were served quickly for our drinks... However, that 's where the positive experience ends I 'm afraid. When we received our drinks we were not prompted to order food and it took a good 10 minutes after drinks to get approached for ordering food. Do bear in mind there were only 3 tables on at this time so it wasn 't Busy . We only ordered mains and nothing else, expecting it to be quick. And thankfully we did only order Mains, because if we had ordered a 3 course we would have probably been there for over 2 hours. Fast forward 45+ minutes (Yes you read that right it took over 45 minutes for our food to arrive. We ordered the Burger and the Chicken Escalope. It doesn 't take over 45 minutes during a quiet time to fry some chicken, chips and grill a burger. When we received our food the only positive really was that it was piping hot. After we started to dig in, the food was mediocre, nothing to rave about (Which is unfortunate, because The Old Manor used to be such a great place to get food. The waiting staff didn 't check up on us for the Post food delivery checkup so we ate it quickly and thankfully there were no issues with it. This isn 't the first time, however that we 've had service this bad. In the last 6 months we 've been 3 times, one of which was Mothers Day and even then it wasn 't the best and service was super slow. Overall it 's an understaffing issue, both front of house and kitchen. I do hope you take measures to improve the service here. As this has caused such a dampener on what should have been a lovely lunch with my wife. Do better."