"Called in advance to reserve table.Arrived at restaurant which was not particularly busy.Having been given a choice of seat we sat and waited patiently for a menu to arrive.After 10 minutes of waiting, I had to go up to the bar and ask for a menu.The waitress arrived a further 10 minutes later and asked us if you guys are ready to order now . My wife is a vegetarian and at the time of reserving the table, I had specifically asked whether a vegetarian roast could be provided, and was informed that it could.Which was reassuring as it was Mothers Day and my wife is very partial to a veggie roast.Which is why I choose this restaurant.We asked for a veggie roast and was told that none was available on the mothers day menu for vegetarians but could have the menu item for vegetarians which was the vegetarian kebab. Which is basically a bowl of white rice and chucks of stir fried vegetables and salad on a pita bread. Something I could have done at home.My wife was most unhappy but as we had travelled a long way and it was far too late to go elsewhere she acquiesced and reluctantly ordered the kebab as this was all that was available for her to eat.There was fish and chips, but not on mothers day. The service was extremely slow and a number of other tables customers could be heard complaining about the slow service. The staff seemed unbothered, uncaring, there was no apparent hustle and no attention to detail. The only saving grace was the manager who appeared to be doing mostly everything himself, whilst the staff slow walked food to the wrong tables twice, which happened on two separate occasions during this visit.It is regrettable that there is a 12.5% service charge. Ordinarily I would complain openly and directly to the manager and refuse to pay this charge, but as it was Mothers Day and I could clearly see the manager was struggled with incompetent staff, and my wife was upset, we finished our main meal declined the desert and left."
