North Pole Piano Restaurant

131 Greenwich High Road London, SE10 8JA, SE10 8UQ, United Kingdom

🛍 Bars, French, Italian, European

4.3 💬 2056 Reviews
North Pole Piano Restaurant

Phone: +442088533020,+442080797465

Address: 131 Greenwich High Road London, SE10 8JA, SE10 8UQ, United Kingdom

City: London

Dishes: 35

Reviews: 2056

Website: http://www.northpolegreenwich.co.uk

"Called in advance to reserve table.Arrived at restaurant which was not particularly busy.Having been given a choice of seat we sat and waited patiently for a menu to arrive.After 10 minutes of waiting, I had to go up to the bar and ask for a menu.The waitress arrived a further 10 minutes later and asked us if you guys are ready to order now . My wife is a vegetarian and at the time of reserving the table, I had specifically asked whether a vegetarian roast could be provided, and was informed that it could.Which was reassuring as it was Mothers Day and my wife is very partial to a veggie roast.Which is why I choose this restaurant.We asked for a veggie roast and was told that none was available on the mothers day menu for vegetarians but could have the menu item for vegetarians which was the vegetarian kebab. Which is basically a bowl of white rice and chucks of stir fried vegetables and salad on a pita bread. Something I could have done at home.My wife was most unhappy but as we had travelled a long way and it was far too late to go elsewhere she acquiesced and reluctantly ordered the kebab as this was all that was available for her to eat.There was fish and chips, but not on mothers day. The service was extremely slow and a number of other tables customers could be heard complaining about the slow service. The staff seemed unbothered, uncaring, there was no apparent hustle and no attention to detail. The only saving grace was the manager who appeared to be doing mostly everything himself, whilst the staff slow walked food to the wrong tables twice, which happened on two separate occasions during this visit.It is regrettable that there is a 12.5% service charge. Ordinarily I would complain openly and directly to the manager and refuse to pay this charge, but as it was Mothers Day and I could clearly see the manager was struggled with incompetent staff, and my wife was upset, we finished our main meal declined the desert and left."

Menu - 35 options

All prices are estimates.

haywoodl2022 haywoodl2022

The food for this restaurant was delicious specially the starter we couldn’t eat our main as the starter was enough

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Reviews

Jennymarie1972
Jennymarie1972

Orderered a vegan curry but didn’t realise. They added chicken for no extra cost. The curry was delicious. Presentation, tasted amazing and plenty of it. Would defo recommend


DinyDoodles
DinyDoodles

When we arrived they told us the restaurant was closed. Why would you do that? We could have eaten in the bar or the garden but who wants that when you’ve booked a restaurant table? Unbelievable.


Archie
Archie

fantastic personal great eating and great cocktails! would recommend def and come back 100%! he made a fuss of the children and made us feel special throughout the visit, although they were very busy


OfficiallyFizz
OfficiallyFizz

Found this place through a search for shisha lounge on Google. My friend an I decided to check it out! Manager Erin and Staff were friendly and attentive, general vibes were great! Decor , shisha was , prices were reasonable. Defo going back very very soon


Kad2213
Kad2213

The perfect place for a chilled out Sunday afternoon evening. forget the traditional pubs. This place is just perfect amazing beer garden heated as well if I may say. Food is fantastic and of course they have brilliant shisha. A nice way to chill and socialise. Definitely my 'go to ' for a nice evening.


wabp
wabp

I cant thank the management and staff enough for the organisation and effort they put in, to help us celebrate my daughter's 3rd birthday. The venue was fantastic and supberbly decorated. The food was second to none and plentiful and at a very reasonable price. The staff were so helpful and could not do enough for us. Thank you again.


kingb882
kingb882

I had gone to The North Pole in Greenwich for a date. The customer service was 11/10, both Anna and Bikesh the manager were super helpful, patient, friendly and welcoming. I would highly recommend the top floor (after brunch). The portion and price was top notch and just for better reference in terms of cultural spice levels, and ingredients, I am an Afro black person. The food was tasty and I did not pick up on any spice. On the ground ground floor there are two rooms: A shisha lounge A bar and dance floor section Both had a good vibes to it but had different demographics (for the night which I had attended). The shisha was more Youthful, chilled, had more of the Afro Caribbean vibe to it....


Bianca
Bianca

What a disastrous disappointment. We arrived as a group of 7 for not only a Mother’s Day brunch but also a birthday celebration. This experience was an absolute joke from the offset. Firstly, we had called and asked if we could order from the a La carte menu and was told by Anna that was fine but on arrival was given a Mother’s Day brunch menu and told that was all that was on offer… we were only going for seafood/ platter (as seen on tik tok). The Mother’s Day brunch menu was limited to say the least. The restaurant had 6 families seated. It was not what I would call busy at all. We waited a long time for drinks, we waited a long time for our starters (hummus and pitta). We then waited over...


Roots1960
Roots1960

Called in advance to reserve table.Arrived at restaurant which was not particularly busy.Having been given a choice of seat we sat and waited patiently for a menu to arrive.After 10 minutes of waiting, I had to go up to the bar and ask for a menu.The waitress arrived a further 10 minutes later and asked us if you guys are ready to order now . My wife is a vegetarian and at the time of reserving the table, I had specifically asked whether a vegetarian roast could be provided, and was informed that it could.Which was reassuring as it was Mothers Day and my wife is very partial to a veggie roast.Which is why I choose this restaurant.We asked for a veggie roast and was told that none was availab...

Categories

  • Bars Discover our selection of expertly crafted cocktails, refreshing beers, and our curated list of fine wines. Perfect for unwinding with friends or pairing with your favorite dishes from our menu. Cheers!
  • French Classic French cuisine showcasing timeless elegance, our menu offers rich and flavorful dishes crafted with traditional techniques and seasonal ingredients, promising an unforgettable culinary experience. Bon appétit!
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • European

Amenities

  • Beer
  • Wine
  • Amex
  • Dancing

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