"We were recommended to try out this restaurant chain. We were informed that they do not take reservations, so we had to take our chances and wait in line. We arrived at Deansgate early and there were already 10 people ahead of us in line, but we decided to queue up anyway. We all know that waiting in line is not enjoyable, especially when it starts raining. However, this place really stood out. A very friendly staff member stayed with us, brought out hot chocolate for everyone, and even brought out umbrellas when it started raining. This level of service was exceptional, and we hadn't even been seated yet. Once we were finally seated, we were very impressed with the food and service. It was truly outstanding, so be sure not to miss out on this place."