"What a disaster. Despite having made a reservation, we were seated in a poorly lit room at the back of the restaurant, all alone. When we ordered our food at 6:50pm, we were told they couldn't provide us with a children's menu as they were all being used. By 7:30pm, we inquired about our food and were informed that it would be at least another 30 minutes, totaling to 1 hour and 10 minutes of waiting. We had three hungry children with us, and not even a simple bread basket was brought to our table. We were not given any warning about the delay and had to ask for updates ourselves. Why didn't they inform us earlier so we could make other plans, and why wasn't the bar menu offered in the meantime? We were left feeling frustrated and disappointed. We won't be returning."