"I have attempted to place an order with this restaurant twice in the past two weeks. This used to be one of our favorite places to order from. However, on both occasions, the order was cancelled without any explanation after 15 minutes. Additionally, when trying to reach them by phone, there was no response. We have experienced issues with this restaurant in the past, which we initially thought were isolated incidents, but it seems to be a recurring problem. We will not be ordering from them again, which will result in a significant loss of business for them."