Pubs • Beer • Wine • Seafood
"The food at this restaurant is excellent and the service is good. The new large teepee seating area is impressive. However, I am a bit uncertain about the hot air blow system. It was convenient for us to be seated next to the outlet, but circulating hot air may not be ideal currently. Perhaps the restaurant should consider using infrared heaters instead."
Fish • Steak • Hotels • Coffee
"The Food is really high quality and well worth the drive to Newton, I highly recommend this to anyone wanting a great night out, with the option of a..."
Pizza • Lunch • Fast Food • Vegetarian
"We decided to give this restaurant a try and it turned out to be the best meal we've had all year. The five-course meal for £21.95 was delicious, although the last course was just coffee, it was still a great deal. We have paid more than double for similar meals elsewhere. The menu had a good variety and the dishes were well presented. The lamb was cooked to perfection and the Rioja was nice. The live music in the lounge was a bonus and added to the warm atmosphere. The staff were friendly and we will definitely be returning. Thank you, Balmoral, for a wonderful evening."
Pizza • Mexican • Seafood • Fast Food
"We came to giraffe on mothers day and even though mothers eat free, its still come to nearly £50. We did not enjoy the meals, we found the steak dry, the katsu chicken soggy and the chips beyond bland, maybe slightly under cooked. The lady serving us was nice but the same can't be said for some of the other members of staff. Dressed differently so I'm assuming management? Very sour faced and unapproachable."
Fusion • Brunch • Mexican • Fast Food
"We've been here several times in the past and each time it's got a little worse (over a period of a couple of years). The decor is tired and worn (ripped seats) and the staff don't really seem to know what they're doing. The food is OK but only just. As it turns out this branch will be closing soon according to one staff member so I'm not surprised the staff aren't bothered any more. No one came to check if our meal was OK or to ask if we wanted any more drinks. I'd downloaded the Giraffe app before we arrived and it said we could have a free desert as we'd signed up. The staff member said at the end that only applied to the set menu but the app doesn't say that in the terms and conditions and as they didn't give us the set menu when we arrived that seemed a bit mean. However, the manager did make an adjustment in the end so we didn't lose out which was appreciated but I get the feeling that this restaurant (which used to be one of the best in Bluewater) has seen better days... sad, really."
Pizza • British • Healthy • Ice Cream
"I usually come here for lunch with a friend, but I was disappointed during my last visit. The restaurant was busy, with many young children at nearby tables. However, the service was lacking and the food did not meet my expectations. It appeared that they were short-staffed as we struggled to get anyone's attention to place our order or ask for the bill. Our meals were overcooked, which may have been due to them sitting on a heated plate for too long. Although the food wasn't terrible enough to complain and ask for a replacement, the overall experience has made me reconsider whether I will come back or look for another dining option."
Cafe • Falafel • Lebanese • Breakfast
"This restaurant offers a fantastic deal for a quick takeaway meal! For just 11 euros, you can enjoy a large and delicious falafel, a drink, some hummus, extra pita, eggplant side, rice pudding, and everything is really good."
Fish • Meat • French • Hotels
"I booked this for a reunion and despite receiving confirmation of the booking the hotel called and asked for a credit card to secure the booking I find this unreasonable as it doesn't state this anywhere, also it was completely unnecessary as there were only two other people in the restaurant when we arrived so they are clearly not overbooked! On arrival they joined together tables for us and we were told that there was no high chair. We ordered food and drink with neither arriving for 10 mins or so, when it did arrive it was just the water minus a glass. I ordered freshly squeezed orange juice which tasted as if it was mixed with concentrate, it certainly wasn't like any freshly squeezed orange juice I have had before and I have had a lot! The orange juice and tea took another 5 mins to arrive. The food took an absolute age and despite us all eagerly chatting we all noticed the length delay. When the food arrived it was lukewarm and very mediocre. I ordered poached eggs and brown toast and I received 2 eggs and a slice of barely cooked white bread on a plate equivalent to a tea plate in size whereas the other food was on normal sized dinner plates. I was then brought some barely toasted brown bread that looked as though it was from a basic/savers range. The Eggs Benedict looked good but was also cold and rather tasteless. The light version of eggs royale was only ok. The french toast with fruit was brilliant however, it was a generous portion, the right temperature and tasted lovely. Our party was very relaxed but none of us were impressed by the service and most of us were unimpressed with the food. We also thought it was strange that there was an almost wall sized TV showing sport..."
Pasta • Coffee • Asiatic • British
"After never visiting Canterbury before we where looking for somewhere to have a late lunch, we came across this place which looked ok, upon entering the back room we were offered to take a seat in the front area and someone will be with us. We asked what food there was and we where sarcastically shown the food on the blackboard, after choosing what we wanted the polite man went off and put the order in. We did feel that because the man had asked a couple of questions to another member of staff that he was spoke down too a bit. Anyway after placing the order and what we wanted the food came out it wasn’t correct but because it seemed like we were going to interrupt the people in the back room we just took what we had. It was nice food though. When we went to pay we hadn’t noticed that there wasn’t a price list so when we asked for the bill we were told that it was donation, what we thought was enough, it wasn’t posted anywhere and it took us by surprise as we where standing at the till, I was going to pay in cash but was told they don’t take cash so I had to give my donation in card by telling the person how much we where donating. After plucking a figure out of air as we wasn’t prepared we paid and left. Upon leaving we felt that the person we paid thought we hadn’t paid enough and wasn’t happy with the amount but after working out what we would have paid properly we worked out that we had paid more than what it might have been if there was a proper price on everything. Overall it has a great ethos and it’s great for giving people the experience that they need to be in a working environment but they need to show the price or tell customers first that it’s donations and card only."
Steak • Vegan • Coffee • British
"We stayed at the Boathouse in Chester from Monday 15th to Wednesday 17th and it was the best stay we have ever had in Chester. The breakfast was delicious, the dinner was amazing, and the prices were reasonable. The staff were lovely and helpful. It was my birthday and my boyfriend had called ahead to let them know. They went above and beyond by decorating our table with balloons and banners and even giving us a free dessert. The whole experience was a 10/10, we wish we could give it more stars. Thank you again, Boathouse."
Pizza • Coffee • Breakfast • Vegetarian
"I ordered two take away coffees when there was no line, some people in the cafe but not obviously busy and two memebers if staff behind the counter. They were both very passive, not friendly and it seemed like I was a nuisance rather than a customer. When I went to pay I put my card into the machine and the man walked off to have a chat with his colleague which is fine but it was a significant amount of time of me waiting there in the middle of the transaction without the staff member even saying “I’ll be one second”. I know these seem like minor things but customers want to feel comfortable and I certainly didn’t awkwardly standing there for quite a while and feeling like a bother."
Vegan • Lunch • Coffee • Breakfast
"Small Batch charges extra for non-dairy milks, a lot extra. When I emailed them to ask them to stop discriminating against their vegan and lactose intolerant customers they said they spend lots more on alternative milk than dairy milk. They buy one of the most expensive soy milks available and refuse of have an additional good quality but cheaper one (there are many). I don't think this should matter as they already make a large profit on coffee and I asked them to send me over the different prices so I can work out if the extra charge just covers the additional cost of the alternative milks or is ripping us off as I suspect. They will not provide this price comparison. Please avoid as they like to rip off customers, especially the vegan ones."
Cafe • Cafés • Coffee • Breakfast-brunch
"Located on the ground floor of a high-end office building is a branch of Shot Espresso. They offer a variety of organic teas, espresso, and other coffee options, as well as a decent selection of light pastries and lunch choices. The service is quick and friendly, but the prices are on the higher side. Paying £6 for a spinach cake and matcha may seem pricey. The café likely caters to office workers who prefer to keep a low profile. Overall, you are paying for quality at Shot Espresso."
