Snow Leopard
Afternoon Tea at The Printing Press

Afternoon Tea at The Printing Press

21-25 George Street Edinburgh, EH2 2PB, United Kingdom

Bars • Hotels • Scottish • Cocktail


"At this place apparently the duck can only be served pink like, very very pink or well done. This was the first thing that really baffled me, and it was actually pretty funny, but I have never heard such a thing for such a fancy lookin place to not be able to cook a duck properly. It really makes no sense because surely you put duck in the oven, and after 30 minutes, it 's pink, 50 minutes, it 's well done, so why not take it out at 40??? This was the first problem. The second issue was I ordered the creme brulee, quite excited about that, but it came out at it was literally not cooked like not at all . It was a soup! My mother insisted I send it back I really hate doing that , but the point was that it was literally not cooked and was soupy, and contained raw egg, so anyway, a lovely server came by and was able to bring my creme brulee back, and I asked for just a new one. Well, amusingly, the server comes back with a solemn look on her face and says, I 'm sorry, you cannot have the creme brulee, because *all* the creme brulees are like that .... HUH?! And we were like the last table to be seated so all night they 've been serving souping uncooked creme brulees to people?? At the end, my mother kindly paid the bill, but I noticed only after that she had paid for the creme brulee that I didn 't eat omg . A server came by and asked if something was wrong because they saw us scrutinizing the bill. My mother said that it was nothing other than we accidentally paid for the creme brulee. They said they would try to refund it, but the manager came over and said it usually takes 3-5 business days after a form was filled out by us, but after the look on my mother 's face after just kind of a rollercoaster of a meal , they said they would try to expedite it. Anyway, the manager was very proud of themselves when they refunded us not only for the creme brulee but the service charge the 70p associated with it. Anyway, if you go here avoid the duck and creme brulee lol"

Sophie's Steakhouse Chelsea

Sophie's Steakhouse Chelsea

United Kingdom, London

Steak • British • European • Steakhouse


"since over 15 years sophies steakhouse visited and since the summer it was my first time. I went past the last weeks often to visit during the tireless veganuary, so I jumped on the opportunity to have a relaxed dinner there...with a friend on a Tuesday night. the dinner itself was the usual quality ingredients simple things made very good and fair value for the location as expected. I was disappointed, however, that I was at the reception of the restaurant for approx. 5 minutes were allowed to stand (besides a board that has asked customers to wait) where I was ignored, although I was passed on several times by the employees without gruß or recognition. it seems quite unnecessary that customers (also with reservations) on this wise on a Tuesday night around 19:30 clock, if there is a bar area on the immediate left side of the at the beginning that I quite comfortable my time in, until someone around me to put around me and safe enough, a small waiting snake formed behind us through the time we finally sit, although there is a series of open tables. my words very carefully to choose, I told the waiter (the manager) when he put us that as “a courteous world of advice” when they let customers wait at the entrance, they should be more of an effort to welcome them immediately, but this seemed to be taken as a personal affront and I was accused that it was quite hysterical, “he was being back in the moment when I met him during this already negotiated exchange we were asked twice (at this point) if we wanted to proceed with our booking by the waiter who obviously had decided that he would rather leave the partially empty restaurant. Despite every attempt to go, I didn't want my friend embarrassing, who visited the restaurant more regularly from late, so we tried to make the best of an otherwise insignificant dinner. within spores of playing the sacrifice, the waiter could explain that he was very stressed, as they were particularly short workers (the experience of my friend also from a previous visit) and fair to him seemed to be that he had a large area on his own. Of course, I have addressed any sympathy, and it is a management problem that must be solved especially for that of human, but why not just with an excuse or even only a recognition of feedback received, instead of expressing themselves and making absurd accusations if it receives polite and constructive feedback? would the device rather not mention a bad customer experience and decide to simply go into reasonable feedback? to his credit, the rest of the service was professional, but it is hard to do such a basic misunderstanding of the customer service in a time when they think restaurants should do everything in their power to customers again welcome after the break-up of the last 18 months. the whole episode is pretty bad at sophies I'm sorry to say and I won't be back in a hurry."