"We used to frequent this restaurant often because of the great food and kid-friendly atmosphere, with quick and friendly staff making it a good value. However, our recent experience on Mother's Day was disappointing. When my wife arrived slightly before me, the manager watched her struggle with a pram and did not offer to help. Additionally, half of the menu items were already sold out by noon. When the food did arrive, my wife's medium steak was overcooked and solid. The server did not address her concerns, and the service was slow overall. We were also overcharged, which I thankfully noticed before paying. It is disappointing to see the decline in the quality of the restaurant, likely due to a change in management. Our experience left us feeling ripped off and put a damper on our special occasion. Unfortunately, we do not plan to return to this restaurant."
Souffle
