Spicy Sauce
Benihana At The Grange St Pauls

Benihana At The Grange St Pauls

35-45 Carter Lane, City Of London,Westminster, United Kingdom, EC4V 5DR, City of London,Westminster

Steak • Sushi • Indian • Japanese


"SPOILER: AVOID THIS RESTAURANT IF YOU APPRECIATE GOOD SERVICEAs we were staying at the Grange Hotel at St Paul’s we decided to eat in and chose their Japanese restaurant Benihana. We booked for 7.30pm and were running a little late arriving at 7.45pm. A young lady greeted us, asked if we had booked which we confirmed we had, she then left explaining she would get the manager to attend to us. A couple of minutes passed whilst we observed that the restaurant was hardly busy with perhaps 12 covers. Then another young lady greeted us, again asking had we booked and again we confirmed we had and explained we were being seen to. We then waited another couple of minutes, admittedly by now feeling a little neglected. Just then the manager passed by us carrying two chairs and addressing us over his shoulder saying “I know you are waiting just give me a minute and I will be with you”. Sure enough a minute later the manager appeared, again asking whether we had booked, which we confirmed and then, upon checking the computer turned to us and in a surly tone said “You’re late, you should have been here at 7.30.” We were absolutely stunned, particularly given that a large part of the time lapse had been due to their lack of attention upon our arrival. Quite the most appalling service we have ever had and we had not yet managed to reach the table. Needless to say we walked out and ate at an excellent Japanese restaurant, Uramaya, down the road where we had not booked, and where we were warmly welcomed. Unfortunately this restaurant completely lets down an otherwise excellent hotel."

Yara

Yara

23 Oxford Road, Altrincham, Manchester, WA142ED, WA14 2DP, United Kingdom

Meat • Wine • Lebanese • Chicken


"Ate at this restaurant last night as a party of 10 colleagues, with myself being the only non meat eater. We ordered a banquet with many different dishes, and my colleague requested that some vegan dishes be included. This seemed to astonish the waiter, and he asked who the vegan was. When I said it was me, he said ah, an extremist! and proceeded to conversationally attack me on my reasons for going vegan in front of my entire office. I wasn 't much interested in getting into the preachy details as this would have made my colleagues feel awkward, and as soon as I started to defend myself, my colleagues advised him not to pursue the discussion, to which he replied it 's OK, I have a good argument! . His big argument: VEGETABLES HAVE SOULS. I am incredulous by this point, not only because my food choices were being criticised and mocked by a waiter during the ordering process, but because I couldn 't believe he could come out with something so inherently stupid and not be joking. I asked him three times if he was serious, and each time he responded with a deadpan face that he was. My colleagues cut off the conversation as I was just awkwardly laughing, I am all for a bit of banter at my expense but I am also known to speak my mind when the occasion calls for it, and they could see that it was getting to that point. I then had to put up with comments such as how 's the [milk dish] guys? good? you should tell her what she 's missing! etc The only reason we chose to eat at this restaurant was because of the selection of non-meat dishes for me, which is ironic considering the prejudiced and downright disrespectful service I had to endure. My colleagues all agreed that it was the most unprofessional and awkward service they had ever experienced. The food itself was OK but nothing interesting. If you 're still wondering why I 'm vegan, waiter, go and look up dairy is scary on youtube and then please tell me more about how I 'm the extreme one."