Steak And Onion
The Highwayman's Haunt

The Highwayman's Haunt

Old Exeter Rd, Teignbridge, United Kingdom

Meat • Steak • Cheese • British


"We often come here for Sunday carvery which is very good so thought we would try an evening meal for my Mum's birthday. I am afraid the overall service let down the whole experience. When we arrived, instead of being taken to our table by the waitress, she just pointed and said you are at that table over there. After being to a busy bar area to get our drinks we found out that the 2 waitress standing around did not take orders so we had to go back to the busy bar again and wait to give our food orders. When the food came it was very good, especially my seafood platter. Everyone thought the food was good except for my Mum who had gone for one of the specials. It was so poor especially for being a special. She had one tiny piece of fish with no sauce, 4-5 very small new potato's, a few carrots and a few bits of broccoli. All the veg was hard and there was not enough to satisfy even a person with the smallest appetite. We told the waitress about the hard veg but she just said oh right and there was no apology. When we spoke to the chap at the bar and said why don't the waitress take the orders he said he liked people to come to the bar so the staff could meet them. We all felt this was a lame reason and probably did not trust the teenage waitresses to take the orders. It is a real shame as the place is lovely and the food generally is pretty good but is missing a professional touch. We said we would not return for an evening meal but just stick to the Sunday Carvery."

Bistro Rhubarb

Bistro Rhubarb

27 Lark Lane, Liverpool, L178UW, L17 8UR, United Kingdom

Pizza • Italian • British • Breakfast


"As a regular customer of rhubarb I was extremely upset to of received such shocking customer service this morning. Myself an partner came for breakfast at 9am and firstly ordered a coffee whilst taking an important phone call we both needed to listen to and so placed the call on speaker as there was not one other person in the building other than the member of staff that greeted us we did not see this as a problem. Throughout the call we were asked 3 times if we were eating and what we wanted to which we replied we were not yet ready to order. Shortly after the member of staff asked us very abruptly to switch off the speaker, to which my partner replied for whom exactly? (As we were the only people there and the music was blaring we could hardly hear ourselves think). She then replied for me!! Shocked at this we decided not to stay for breakfast and instead go down the road to milo (which was lovely and could not fault service). As we paid for our coffees i said to the woman she was in the wrong line of work as she didn’t offer good customer service to which she replied take you private phone calls somewhere else! In shock at how she spoke to us my partner said we would be leaving a review to which she replied she could not wait to read it and shoved us out the door. Not quite sure what the attitude or problem was for maybe woke up on the wrong side of the bed, but said to say will not be returning again and I will look forward to speaking directly with the owner myself."