"I had a booking for 2 people for Botomless Brunch. I did not enjoy the experience, advertised as ‘Most Instagramable’ however when my guest and I arrived we were seated outside on a table in the corner, no nice booth, no nice décor in the outside area. It was cold and I had to keep my jacket on the whole time. I went to the ladies not long after arrival, there was water all over the floor, there was no toilet paper in the cubicle and the hand towel waste bin was overflowing onto the floor. Next I order a drink, the cocktails tasted like pre made cheap juice. We tried another cocktail and it was not drinkable so we returned it and asked for prosecco instead, when we returned in a gentleman who works there who was wearing a suit said ‘ they serve better cocktails later on ‘ I find it very poor that you your staff admit they serve ‘cheap cocktails’ for those having bottomless brunch. The Tempura prawn starter lacked a dip, just a bit of sauce was on the plate making them dry. The main was fine but not enjoyable as we were cold. We paid extra for the starter and main, which was not worth it. We couldn’t wait for the 90 minutes to be up and to get out of there to somewhere warm and with a better atmosphere. I wouldn't want anyone else to get lured in by the website when the whole experience was very disappointing."
