"The food was good and decor was beautiful but customer service makes a big difference which was totally missing. After the food, we were left without drinks and water for over 40min. After asking a few times they brought more drinks menu when we already had one but noone came to take our order. Forget about checking on their own they didn't bring water when asked to. Gave us our food and forgotten. Waiters kept walking past you ignoring if you are waving or calling, we had to literally get up and go to get someone only to get no service in return. Our table was left with empty/dirty cups and glasses for ages. This was the situation when it wasn't even busy. After waiting for ages, we decided to just pay at the counter and leave. On explaining why we want to pay and leave much earlier than planned, the lady didn't even apologies just billed us with additional optional 10% service charge (which wasn't there) without even asking. The waiting staff was just useless, not friendly and attentive at all. Noone even smiled while talking to customers. Looking at the menu and decor, we wanted to come back again as we sat down but our opinion changed in a matter of 1.5hr. Not going back or going to recommend anyone to go there either. There are far too many places in Leeds with good food and great service."
