Sticky Wings
White House Express

White House Express

102 Golders Green Road, London, NW118HB, United Kingdom

Food • Kosher • Sandwiches • Mediterranean


"I am a regular visitor to the White House in Golders Green, London to pick up a take away, usually pre-ordered. On this occasion, I stopped by and noticed that the restaurant was being managed by a someone I did not recognise, who appeared to be the son of the owner. I was first ignored, then interrupted what appeared to be an hilarious conversation between the staff, who then referred me to the chef behind the counter, who had not prepared anything for me. After waiting some 12-15 minutes, I finally received a box of shredded chicken, without the usual salads and accompaniments. On querying this, the chef snatched the box out of my hand, threw it in a corner and pointed me to the Manager. On speaking to him, he burst out laughing and found the whole thing amusing. When I reapproached the chef, to try and explain what I wanted, he turned his back on me, spoke to one of the waitresses, who looked across at me, and disappeared into a back room. It's a shame really, because I like the White House, and respect the owner, who has spent many years building up a popular business. I shall choose my moment and return but only to tell the proprietor of my recent experience. What is clear, is that since a major competitor shut up shop further down the road, the attitude of the White House has changed towards its regular clientele. I now buy my twice weekly take-aways from Sami's, which I shall review under separate cover."

Boom Burger

Boom Burger

272 Portobello Road, London, W105TY, W10 5TY, United Kingdom

Cheese • Burgers • American • Fast Food


"As the title says, my friends and I had a terrible experience and absolutely wouldn’t order again. We waited 45 minutes for our delivery, only to have to phone and be told they’d never even received the order because “the tablet they receive those orders from had no battery”. Not being funny but if you’re open for business on a website it’s pretty poor to not actually be checking if you’ve revived orders if you’re taking peoples money out of their bank accounts. On the order site there is also no option to contact the business, or track the order, or get any kind of refund or lodge a complaint, or lastly to leave a review. We were absolutely willing to give this the benefit of the doubt when they seemed ok to let us tell them what our orders were over the (rather tedious) phone call so they could prepare them. We then waited at least another 25 minutes before having to phone back and ask where our order was as we were very close to the restaurant and felt this was unreasonable. We were told it was already on its way and it would be “3 minutes”. We quite literally timed it and after 10 minutes we walked there ourselves to find it was in fact absolutely not on its way, and we collected the food with barely any apology offered. Terrible service, the audacity to behave like that when you’re charging non-optional service charge too! We all work in hospitality ourselves and would never have the audacity. The food itself was surprisingly better, the fries were fresh, the Mac and cheese balls were quite good, burgers again pretty fresh and tasty but the only complaint that was the halloumi burger contained the hardest, most unripened avocado ever and it was extremely unpleasant. Additionally it would be very helpful to have an option to let people amend ingredients i.e remove pickles, particularly for those with allergies or dietary requirements."