"Went into the Broadmead Bristol Pret yesterday with a friend. We picked up our sandwiches, crisps and a drink each and placed them on the counter. We were totally ignored while 3 staff members stood behind the counter, one was working the coffee machine, the other two I'm not sure what they were doing. They did not say a word, then a lady walks in to the place, walks right up beside us and she is asked what she would like! Unforgivable in a customer service environment. The server who totally ignored us was taller, dark hair tied back and spoke with a foreign accent. We left our food on the counter top and walked out. Went to Cafe Amore across the street now they have the best customer service and cheaper food so we will go to there from now on."
