Sweet And Sour Prawns
Anna's

Anna's

235 241 Leon House High St, CR0 1QH, Croydon, United Kingdom

Sushi • Seafood • Asiatic • European


"I ordered takeout from Anna's Thai for the second time on February 4th, and I must say, this was the worst customer service I have ever encountered. When I called to place an order for delivery, I was told that I had to order online. Before I could respond, the person on the other end of the line hung up. Despite enjoying the food previously, I placed an order with the expectation that my delivery would arrive within an hour. After an hour and 20 minutes passed, I had to call twice as they kept telling me the driver was on the way, first in 5-6 minutes and then 3 minutes. Unfortunately, my partner, who is diabetic, was becoming unwell due to his sugar levels, so I cancelled the order and demanded a refund. I was then told that the driver mistook my neighbour for the one who ordered (clearly not reading the order properly) and that they would prepare another meal for us. I rushed out to get an alternative takeaway to avoid further delays, only to find out that our food was being accepted by our so-called neighbour (the driver asked if the food was for them at the specific door number). This was essentially theft and shocking. When I confronted the driver about this and why he was giving our food to someone else, he wanted to give it back to me, which is against Health Safety regulations. I declined and asked him to take the food back. The driver then swore at me, got back in the car, and sped off. Although the restaurant responded to my email quickly, they have not taken any accountability for the situation, claiming that they don't have control over the drivers' behavior once they leave the shop, and their only responsibility is to drop off the food. I am still waiting to see if they will acknowledge their failure to meet customer expectations. My advice: do not order from Anna's Thai."

Le Chinois

Le Chinois

Pavilion Road, London SW1X 0HJ, United Kingdom, SW1X 9LA

Tea • Bars • Asian • Chinese


"We had a reservation for 4 people on a Saturday evening. Since we arrived early, we decided to grab a coffee at the bar located on the ground floor, opposite the reception desk. The restaurant itself is on the first floor and we immediately noticed that it was quite empty. It seemed like the hotel guests were venturing out to other dining options in Knightsbridge, which has no shortage of restaurants. The restaurant has an open plan layout with suitable decor and lighting for a cozy and intimate evening. It became apparent that they were short-staffed that night, which resulted in a slight delay in the service. However, the staff were pleasant and attentive. For starters, we ordered Squid in salt and pepper and chicken dumplings. Both dishes were tasty, with the squid cooked perfectly. The sauce accompanying the chicken dumplings was a bit too salty and vinegary, but the dumplings themselves were good. For the main course, we had Chicken with ginger and spring onion, sweet and sour pork, prawns in black bean sauce, and egg fried rice. All the dishes were flavorful, with perfectly cooked prawns and tender chicken. For dessert, we tried the apple tart and Sago pudding with chilled mango pieces in a light mango sauce. They were both delicious and capped off a pleasant evening. We didn't feel rushed at all and ended up staying for quite a while after our meal. Overall, we had a lovely and peaceful evening and will definitely return to this restaurant in the future."