"Staff and service were excellent. The Snowman afternoon tea was lovely, and the food was wonderful. It was a shame not to get a snowman cake each but after we asked for an extra one the staff obliged and gave us one. The pianist was brilliant. The only let down was other guests using the restaurant and toilet facilities, but the venue can’t help this and they dealt with poor behaving guests quickly, professionally and very well. Would definitely recommend this afternoon tea, one of the best I have had."