Thai Crab Fish Cake, Chicory, Mango Salsa, Herb Oil
The Lytton At Chalfont Dene

The Lytton At Chalfont Dene

Audley Chalfont Dene Ltd,Rickmansworth Lane, Gerrards Cross SL9 0LX, United Kingdom

Kebab • Pizza • Cafés • European


"We booked for afternoon tea, and used the postcode in our satnav, which brought us to the gate of a retirement village, with a sign which mentioned 'Lytton Restaurant ' amongst other titles. We drove in and found no further direction signs at all, just street names. Eventually, we parked in one of the few visitor spaces and wandered towards a large building which had a free standing sign outside advertising physio services to ask for directions. The receptionist at the desk chirped 'Oh yes, the restaurant is over there ', pointing behind us. When we said we 'd been struggling to find the place, we were told 'There 's a sign at the gate '. The restaurant was very pleasantly furnished, but there was a party of very noisy ladies who were hugely enjoying some stories, at the expense of everyone else in the room. Our table was not ready, but was hastily sanitised and cutlery and napkins arrived. We were offered water, which came in a jug, but with no glasses, and the waiter was gone so fast that we didn 't manage to catch his attention. Gradually, coffee, glasses and afternoon tea arrived, but the staff seemed to need prompting for a lot of things, as if untrained in the procedure. The sandwiches provided were nothing out of the ordinary, as were the warmed scones, but the cakes were disappointing miniatures which would have graced a doll 's house. The 'carrot cake ' was a dry, cinnamon flavoured sponge with a wisp of orange peel on top, and the red velvet cake was halved for sharing. Not once did a member of staff approach to check if everything was satisfactory, or whether we needed anything we had to ask for coffee refills, after waiting to catch their attention. The plan had been to reconnoitre for a larger party to visit for afternoon tea; we very quickly decided that The Lytton at Chalfont Dene was unsuitable for anything more than a group of four, who don 't expect much in the way of service. Thoroughly disappointing, poor value for money, and we won 't be back."

The Orangery

The Orangery

St Elphin's House, St Elphin's Park, DE4 2RX, Derbyshire Dales, United Kingdom

Full • Cafés • Lunch • British


"Where do I start! My husband and I were looking forward to afternoon tea at the Orangery restaurant, after perusing the menu online beforehand it sounded quite nice. When we arrived we were greeted and shown to our table, the place was almost empty, with only one more couple there. We were asked if we’d like tea or coffee, this came out after 5 minutes. The wobbly cake stand with the very sparse amount of sandwiches and selection of cakes came out much later and our teapot was nice and empty by this time! We weren’t offered a refill and tried in vain to get the attention of the waitress who was extremely busy chatting to the other couple about house prices for about 10 minutes. She noticed my husband waving his arms in desperation to get her attention and completely ignored him 4 times! Eventually she managed to fetch us another pot then took the rest of our milk away whilst she refilled it in the kitchen. I thought we were going to die of thirst! The sandwiches we received were not the ones advertised online. We were given plain ham, cheese and pickle, egg mayonnaise and salmon. Where were the watercress, horseradish, cress etc and the coronation chicken? 4 small fingers of basic sandwiches each…. Not enough and I could have made these at home! The scones weren’t warmed and the cakes bore no resemblance to the menu whatsoever! Where were the mango tarts, Victoria sandwiches, pistachio macarons? We received, very dry coffee and lemon cake, chocolate cake and chocolate macaron. Not very inspiring at all for the hefty £21.95 per head price tag! We couldn’t eat a lot of it as it was that rubbish! We did think we might get chance to take the rest home for the kids, but after waiting another 15 minutes to get any attention we gave up and left. As we stepped out of the door the waitress shouted across the room to us to see if we wanted to take the rest home. We said we would have if she had bothered to ask us 15 minutes earlier. Overall a dreadful experience, zero customer service, very inattentive staff, please don’t waste your hard earned cash on this place. Whilst we were there we looked at reviews on trip advisor and see that many people have complained. Short replies have been added by the Orangery saying that they have taken note of the comments, yet absolutely nothing has been done about any of it! We won’t be returning!"