Tomato Penne Pasta
The Bull At Blackmore End

The Bull At Blackmore End

The Bull At Blackmore End, Braintree, United Kingdom

Full • Soup • Fish • Dining


"After waiting 20 minutes to be seated at our table in the restaurant my husband went to the bar to ask if we could be shown to our table. Ten minutes later the restaurant manager seated us and explained that they had some big parties in and one of their chefs had called in sick so service was 'dragging a bit '. We chose our food from the menu and waited for a waitress to come and take our order, which didn 't happen for another half an hour. Just as we were considering leaving, the waitress came and took our order finally, an hour after our booking time. Our first course arrived around 20 mins later (nearly half past nine) and the soup was very nice. When we asked if it came with bread, we were told no as it had croutons in it. I asked if we could have some bread anyway and the waitress reluctantly got us some. However, eating a first course at 9.30pm just seemed too late so by the time our main course came out at 9.50pm we just wanted to quickly eat it and get home as it was late and we had babysitters to get back for. We therefore asked for the bill as soon as the main course was finished and left. I understand some nights are busy and it cannot be helped if the chef is unwell but what I do object to is the attitude of staff, who really didn 't seem too bothered about serving us or making the experience a positive one. If somebody had told us on arrival that there would probably be an hour 's wait to order our food, we would have understood and we would have had the choice to wait or go elsewhere but being told that service was slightly 'dragging ' was nowhere near the truth. It was very delayed indeed. A simple gesture such as a complimentary drink and some snacks to keep customers happy while they were kept waiting would have been all that was needed. Nothing was taken off of our bill as a good will gesture for all the time wasted and there was no apology when we paid. All in all it left a bad taste in our mouths and we will not be returning."

The Bull at Blackmore End

The Bull at Blackmore End

The Bull at Blackmore End Braintree, Essex CM7 4DD, United Kingdom

Beer • Pubs • English • American


"After waiting 20 minutes to be seated at our table in the restaurant my husband went to the bar to ask if we could be shown to our table. Ten minutes later the restaurant manager seated us and explained that they had some big parties in and one of their chefs had called in sick so service was 'dragging a bit '. We chose our food from the menu and waited for a waitress to come and take our order, which didn 't happen for another half an hour. Just as we were considering leaving, the waitress came and took our order finally, an hour after our booking time. Our first course arrived around 20 mins later (nearly half past nine) and the soup was very nice. When we asked if it came with bread, we were told no as it had croutons in it. I asked if we could have some bread anyway and the waitress reluctantly got us some. However, eating a first course at 9.30pm just seemed too late so by the time our main course came out at 9.50pm we just wanted to quickly eat it and get home as it was late and we had babysitters to get back for. We therefore asked for the bill as soon as the main course was finished and left. I understand some nights are busy and it cannot be helped if the chef is unwell but what I do object to is the attitude of staff, who really didn 't seem too bothered about serving us or making the experience a positive one. If somebody had told us on arrival that there would probably be an hour 's wait to order our food, we would have understood and we would have had the choice to wait or go elsewhere but being told that service was slightly 'dragging ' was nowhere near the truth. It was very delayed indeed. A simple gesture such as a complimentary drink and some snacks to keep customers happy while they were kept waiting would have been all that was needed. Nothing was taken off of our bill as a good will gesture for all the time wasted and there was no apology when we paid. All in all it left a bad taste in our mouths and we will not be returning."

The Chancery

The Chancery

90 Bromley Rd, Beckenham United Kingdom, United Kingdom, BR3 5NP

Wine • Pubs • Steak • European


"This is a pub with a bit of an identity crisis. The restaurants area is still sharing space with the pub and you’re not quite sure where you are. The staff were really friendly. However I’m a bit disappointed that when booking 3 days prior, we weren’t offered the Christmas menu, but instead found out it was preorder only when we arrived on Boxing Day. To be honest, we wouldn’t have booked if we had known that. Sadly the food was rather a let down. The beef croquettes were quite honestly the strangest and least appetising thing I’ve ever seen on a plate. They seemed to be just puréed beef, deep fried. A croquette should be mainly potato. These had none. They were really quite awful. Mains. Chunky chips seems like an easy thing to muster up? Nope. My partner and friend received a bowl of about 6 mammoth potatoes each. I don’t think you could even describe them as wedges. They were stupidly large chunks which inevitably where undercooked in the centre. My salmon was actually cooked quite nicely! However the strange imbalance of overly thick cream sauce and raw cherry tomatoes left it pretty much inedible. Finally, the acoustics in the dining room really were the nail in the coffin. A large table with multiple screaming children behind us meant that we literally couldn’t have a conversation with each other, despite being face to face. Such a disappointing experience."