"I have been dining at this restaurant since it first opened, and have ordered from them countless times through delievroo. My family even had them cater my son's birthday party 14 years ago. However, during my most recent visit, the service was unacceptably chippy, and the food was a complete disaster. The starters took so long to arrive that we were famished, and when they finally did come, we discovered the calamari was inedible and likely not even made in their kitchen. The rest of the food seemed to be microwaved and lacked any semblance of being home cooked. The service was poorly managed, with us having to physically get up and go to the kitchen after waiting over an hour for our food. The overall experience was so disappointing that I can confidently say it was the worst meal I have ever been served in my life. I have been a loyal customer for 23 years, but after this experience, I will be avoiding this restaurant at all costs. It's a shame to see how it has changed under new ownership. A simple M&S ready meal would have been a far better and more enjoyable option."
