"This used to be a wonderful family restaurant with excellent food and a cosy ambience, so we were disappointed when some years ago it downsized to a smaller separate adjoining building and sublet the original restaurant area to other businesses. However, in the smaller Genzo restaurant, the good food and warm family atmosphere remained. We booked Genzo online recently, only to find on arrival that the family restaurant was closed down. There was a notice in the window asking customers to go next door to the glitzy, unattractive sublet business, which has an uninviting atmosphere and decor, is usually empty, has different staff and no doubt a different chef. This is not the friendly, warm place with terrific food which it used to be when run by the family. When we did try the sublet business several years ago not knowing it was no longer the same Genzo Greek the service was terrible and the food below standard. This is the second sublet business to take over, but they apparently don't understand why Genzo was so successful and have changed everything that its customers valued, turning it into just one more modern characterless place to eat rather ordinary food. This is a great shame."
