"NEVER written a negative review BUT this visit experience warrants 1!! Arrived approximately 15 mins early no one greeted us, waiting staff walked by ignored us. Eventually a lovely member of staff came over apologised as didn’t know how 2 use system to book us in said Maitre d’ was on their break! Our assigned table was still occupied so given another table being able to access it was difficult as blocked by other diners!! Taken to the table had to ask for menu, Waited ages for our 2 drinks (10 -15 mins at least) Ordered our food but also our explained that our 3 guest would be joining us later! Another waitress checked on us we said could we order a main for our yet unarrived guest … YES no problem. 3rd guest arrived asked to order drink … again another 10-15 minute wait … chased drink. Main course arrived NO main for our 3rd guest …. Promised 5 mins definitely not 5 minutes for missing meal! Waitress tried to take our plates away whilst 1 of us 3 had yet to finish main! Then brought up dessert menu whilst last main was still being eaten! THE FOOD WAS GOOD! Then far too quickly wanted our dessert choices … another drink ordered another lengthy wait! When dessert arrived asked for bill! £17 service charge …. Then waited ages to pay bill so got coats on to hurry up paying ….. FOOD WAS GOOD but it was not busy, it was only enjoyable because of the company definitely WON’T RECOMMEND OR GO BACK"
