"I wish that I could give it a 0; unbelievable how my husband and I were treated yesterday. We went to the restaurant for dinner. We drove from Kent, and I wanted to introduce him to your establishment which was empty. The waiter printed the page with the qr code and placed it on the table. My husband asked if we could have a regular menu, and he replied no. He said that the standard menu is a past thing and will no longer be available for environmental reasons of saving paper. We believe this a double standard as paper was used to print the code, which is then presumably disposed of, as opposed to a (laminated? sheet that only needs be changed with the menu. My husband joked that I had suggested leaving because of the reluctance to have a proper menu and the waiter asked us to do so. 2 specific aspects I would like to point out, 1 my husband has a degree in environment pollution and is quite obsessive about general recycling and waste reduction. He was also lost for words for about an hour about how we were treated. What would have been the response to someone who doesn’t carry a mobile device, yes they do exist and they are not the only sector of the population you are currently alienating."
