Vegetarian Sausage
Bistro Rhubarb

Bistro Rhubarb

27 Lark Lane, Liverpool, L178UW, L17 8UR, United Kingdom

Pizza • Italian • British • Breakfast


"As a regular customer of rhubarb I was extremely upset to of received such shocking customer service this morning. Myself an partner came for breakfast at 9am and firstly ordered a coffee whilst taking an important phone call we both needed to listen to and so placed the call on speaker as there was not one other person in the building other than the member of staff that greeted us we did not see this as a problem. Throughout the call we were asked 3 times if we were eating and what we wanted to which we replied we were not yet ready to order. Shortly after the member of staff asked us very abruptly to switch off the speaker, to which my partner replied for whom exactly? (As we were the only people there and the music was blaring we could hardly hear ourselves think). She then replied for me!! Shocked at this we decided not to stay for breakfast and instead go down the road to milo (which was lovely and could not fault service). As we paid for our coffees i said to the woman she was in the wrong line of work as she didn’t offer good customer service to which she replied take you private phone calls somewhere else! In shock at how she spoke to us my partner said we would be leaving a review to which she replied she could not wait to read it and shoved us out the door. Not quite sure what the attitude or problem was for maybe woke up on the wrong side of the bed, but said to say will not be returning again and I will look forward to speaking directly with the owner myself."

The Croft Hotel Bar & Grill

The Croft Hotel Bar & Grill

The Croft Hotel Croft on Tees Darlington, DL2 2ST, DL2 2SS, United Kingdom

Beer • Wine • British • Burgers


"We actually booked this hotel in the beginning of November, because it was my husband 's birthday. Fair enough, we got a complimentary up grade on the accommodation. However, I had sent the hotel a couple of emails asking about menu choices. I received an email probably just before the final menu was to be printed, because the copy that I had received was still in pdf. format but was told that besides the Valentines menu, the normal full ala carte menu would be available too. It was that menu that I was looking forward too! We checked into the hotel approximately 6pm, my husband unpacked the car then went down stairs to mention to the restaurant that there would infact just be the two of us dining later. The gentlemen that appeared to be in charge pointed out to me that it was in fact just the Valentines menu that was available, I then mentioned that I was under the impression that the ala carte menu was available to. He then replied NO.... it 's just that one Needless to say I was disappointed. By this time we felt it was too late in the day to do or go anywhere else, therefore we decided to still eat in the restaurant. We came downstairs about 7-30ish to have a drink at the bar with only two tables in the restaurant having dinner it appeared to be really really quite that night. We were barely at the bar for 5 minutes when the young girl had asked us if we would like to be seated at our table. We felt obliged to say yes. We sat down and pointed out to her that we had already decided what we would like. I went to the toilet and when I returned, I was lost for words because the starters were already on the table. We had both opted for the game terrine with toasted brioche, only two pieces of brioche with no butter. My wife went to look for the supervisor person to ask for some butter, when he returned with the butter I then asked for some more brioche, he returned seconds later with a basket of bread rolls that had been put in the microwave and told me there was no"