Vegetariana
Fumo

Fumo

1 Waterloo Street, B2 5PG, Birmingham, United Kingdom

Wine • Pizza • Pasta • Steak


"I have been visiting fumo for 10 years, as a family and with friends we have always enjoyed it. Last night I had a terrible and upsetting experience. To start with we had to navigate through the terrible city Christmas traffic so we called to say we would be late, we were told no problem. Upon arrival we had to wait in a long queue to be seated which added more time only to then be told our table had been given away to a walk in. We were then found a table in the bar and told we could have it for one hour. No one offered to take our coats as they usually do, they started taking our plates away before we had finished eating and not once asked if everything was ok. We spent over £200 and this is how we were treated! In addition to this the noise was ridiculous and the toilets absolutely disgusting! We refused to pay the service charge and the bill was snatched out of my friends hand by the manager with long black hair and a beard (not sure of his name). He then out of spite charged an extra £200 to my friends card which she will not get back in to her account for 5 days. He stomped off when we said this needed to be resolved. We then asked to speak to the main manager, this person also spoke down to us, would not listen to our concerns and kept talking over us. At this point the other manager walked past and swore at us! We felt intimidated as a group of women and I have been left feeling upset by the whole experience. This was once a classy establishment and one of the nicest restaurants in town, I don’t know what has happened but I have read other negative reviews about the restaurant and this particular person so clearly there has been a change of managers.. the service has always been 5 star but things have rapidly gone downhill here. After enjoyed fumo for many years, I will not be returning."

Plenty

Plenty

135 Station Road, TW12 2AL, Richmond Upon Thames, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"This restaurant delivered a pizza to my house by mistake, the pizza was meant to be for a house, about four doors away from me. I was cooking BBQ food in the garden when there was a knock at the door, which my wife answered. Her son who was working upstairs, has takeaway food delivered at least three time a week. She accepted the delivery, thinking it was for him, she called out to him and he replied that he hadn't ordered anything. She asked me, I said no, of course not. I checked the delivery for signs of where it had come from of where it was supposed to be. There were no indications at all, no phone numbers, no restaurant name, no receipt and no delivery note. I said leave it there, they will come back when the mistake is spotted. 40 minutes went by and there was a knock at the door. A very angry man asking me if we had received a food delivery. He was the person who placed the order. I told him we had and explained what had happened. He calmed down a little, I asked him if he wanted the food, he said no, not now. It was then that I decided to compost the food and recycle the cardboard. 10 minutes later another knock and another angry person, this time from the restaurant. Again I explained what had happened but I got the impression he did not believe me, he walked away shaking his head, I asked him where had he and the food come from. He told me Plenty in Hampton. My initial thoughts were surprise, as I was busy cooking. However later I was angry. Angry that the restaurant gave out my number and angry that I was questioned by the manager/owner or whoever he was. Surely they should have printed a receipt or delivery note and surely giving out my address was very wrong."

Para Ti

Para Ti

31 Mathew Street, Liverpool, United Kingdom

Tapas • Spanish • European • Vegetarian


"Well what can I say about this place, I'll start by saying the food was very nice but the rest of the service was lacking. Tried to use meerkat meals 241 offer my advice would be don't bother attempting. Rang twice to book as advised...on the app and was told to ring back the 1st time and no name taken the 2nd time? Anyway back to the visit....outside its stated on a board 241 cocktails all day every day apart from Friday Saturday evenings. Being Wednesday evening we was told that they didn't do cocktails only sangria so that's what we had. When we asked about the meerkat meal offer we was told 241 on starters, mains and deserts (standard) when attempting to order we was then told we had to have the same item for starters, mains etc. We wanted tapas not the same meal what is the point of that! We then asked for other choices of menus i.e. the main menu we had seen online we were given the all you can eat menu £14.95 and lunch menu that was served after 5pm??? Random??? After 20+mins we just opted for the easiest option of the all you can eat because it was getting very confusing to say the least! There was only us in the place may I add. A couple who came in after us tried to use a taste card with no joy either. Main point for the waiter which I will call shambles' is know you offers at least, if your not going to honour discounts such as meerkat meals taste card don't be on their sites and there is definitely a reason why you place is empty. If you want everyone to eat from the all you can eat menu then just offer that. Seems like shambles' was on commission for bamboozling people into this menu and also selling sangria. What happened to the cocktails on the menu??? Anyway good luck if you visit"