Veggie Burger Meal
Pepe's Piri Piri Bedford

Pepe's Piri Piri Bedford

5 Greyfriars, Bedford, MK401HJ, MK40 1HJ, United Kingdom

Pizza • Wings • Chicken • European


"What an absolute disgusting service , we have ordered so many times from here in the past , without issue . Tonight we had a missing item so one of our group (me)missed their food. The response from the staff was so rude , sarcastic , and lied. We were told by multiple staff that they definitely put the food in the bag, yet why would a big deal be made from one missing item from a meal of £30! We had a missing item and were made to feel like we were trying to get something for free , why would we report missing food as we wanted a nice family night. If they can’t deliver due to only being able to use deliveroo or just eat then better to say that than suggest they out the food in instead of accepting the error. Initially we were refused names of staff after multiple calls to the store . After a number of calls (as put on hold indefinitely, we spoke to zanab kaur who was the most rude, unhelpful and lacked any customer service skills. They continually put me me on hold and my 17 year old daughter to try and speak as they were so un accommodating. We then got through to hash tumhai who laughed when he gave his name and hesitated to give his real name . I’m a single mum , I work full time and a take away is a treat . Tonight I went without . The customer service we received was a joke . We will never go back nor recommend and will add to all social media groups to avoid."

One Stop Takeaway Blackpool City Centre

One Stop Takeaway Blackpool City Centre

252 Preston Old Road, Blackpool, FY39NU, FY3 9NU, United Kingdom

Fish • Pizza • Lunch • Fish-chips


"After placing my order I waited 1 hour 10 minutes before ringing to ask where it was. The rude girl on the phone told me the food was leaving now. I asked if there was a reason it had taken so long. The g8rl just said they were busy. I explained usually it's polite to let people know when there is a long wait for food. The girl didn't say anything and as I was talking another girl came on the phone asking what the problem was in a very rude manner. I reiterated what I had just said and all she has to say was well what do you want me to do about it. I asked for my food to be cancelled and I won't be ordering again. 10 minutes later the food arrived at the door. We explained to the delivery driver we didn't want the food. He didn't understand is very well so we paid for the food and said thank you. Our food was just about warm and looked like it had been sat there awhile. I rang back to explain and the girl proceeded to tell me she had looked on the system and it had been 1 hour and 5 minutes since i placed the order when I rang to ask where my food was and not 1 hour 30 minutes. By now I was getting extremely agitated by the way it was being dealt with. I was then placed on hold with no warning. I told the girl once I got off the phone after asking where my food was till the delivery guy turned up it had been nearly an hour and a half. I wasn't prepared to argue with her over the time when I rang to ask why my food was so cold. Really bad customer service, really bad food and I most certainly won't be ordering from here again. Disgusting."