"Sadly having to give 1 out of 5 due to the terrible experience with delivery. Food was delivered an hour and a half late. Was basically lied to when enquired by phone, ranging from its out for delivery, it’s left and should be there in 5 minutes, it hasn’t left yet as it’s on the hot plate, it’s leaving in 15 minutes, to the driver was delivering it and had a car accident and had to go to hospital. I sincerely hope the latter was not a lie, it’s a terrible one if it was, but I hope the driver was ok if genuine. Asked for a refund and to cancel the order and told could not get one as no one there to refund me. Food finally arrived. The food was actually really nice, but we were eating it so close to going to bed for the evening due to it’s late arrival, so even though the food was nice we didn’t really enjoy it. Suggest just honest with customers, if there’s a delay, explain why, we will understand. Will not use again based on this experience."
