Whole Seabream
3rd Avenue

3rd Avenue

3rd Avenue, Brighton And Hove, United Kingdom, BN3 2FP, Brighton and Hove

Steak • Coffee • British • Vegetarian


"I am writing this review to express my profound disappointment with the dining experiences my party and I encountered at Third Avenue, both during a Sunday dinner and on Christmas Day. During our initial visit for Sunday dinner, we were met with a nearly empty restaurant, slow service, and subpar food quality. The steak was inedible, the sea bass didn't match the menu description, and the overall meal left much to be desired. However, the staff's courtesy and prompt resolution by refunding uneaten meals provided a glimmer of hope for our planned Christmas Day reservation. Regrettably, Christmas Day turned out to be an equal, if not greater, disaster. A dirty table covered in candle wax, prolonged waits, and understaffing painted a bleak picture. The main courses were disappointing, with missing items and discrepancies from the menu descriptions. Desserts were the final letdown, with incorrectly served items and a lack of attention from the staff. Our complaint, prompted by these issues, led to a back-and-forth of emails. While we appreciate the partial refund on the food bill and the service charge, the overall experience has left a lasting negative impression. The venue's charm is overshadowed by these recurring issues, indicating a need for improvement in chef selection, operational management, and menu accuracy. It is my sincere hope that you take this feedback seriously and implement changes to ensure a more enjoyable dining experience for future patrons"

Black Horse

Black Horse

Windmill Rd Fulmer, Buckinghamshire SL3 6HD, South Bucks, United Kingdom

Pubs • Cafés • Seafood • Mexican


"Disappointing. We have had many nice meals here so was looking forward to our evening back here. First thing we were waiting mins for water and drinks which we had asked for twice. Second thing was our starters had arrived … the table next to ours had already sent back their calamari starter as it wasn’t cooked enough. Our calamari arrived and we asked if it could be cooked a little more so off it went never to return. My daughters starter had also arrived but as she ordered something different after mins of waiting for ours to arrive she tucked into hers. Eventually managed to track down a waitress to ask where our calamari was it turned up in takeaway boxes. Off it goes again … another mins I had to again try and grab a waitresses attention to ask where our starter was. By this point we’ve been at our table nearly an hour and a half. I said enough was enough as there was no sign of our food arriving and if we could have the bill minus the service charge. The manageress came over as she had been told we weren’t happy and in fairness could not apologise enough. I did explain things would have been better if their staff were more focused on customer service and just keeping customers informed as to what was going on etc as it was so obvious how long we were sitting there without food .. or drinks ! They did not charge us for our bottle of wine or the one starter we had. Overall I think they were having a bad night as we were hearing other tables complaining and as we were walking out the door another customer was asking for the Manager. I hope they get back to how they were as it’s a lovely place to go."