"My family and friends visited Nando's Soho after watching the Harry Potter theatre show. We were seated on the lower floor where the wifi was not available, so we went to the counter to place our order. Unfortunately, they were out of rainbow salad bowls and sunset burgers, so I opted for wings and corn on the cob instead. Nic, our server, provided excellent customer service by checking on us regularly and ensuring we were satisfied with our meals and desserts. My teenage children were so impressed by Nic's service that they nicknamed him "Nando's Nic" and even created a song about our visit to Harry Potter and Nic. Although we tried to tip Nic, he explained that he couldn't accept it but would donate it to charity, which made my girls very happy. We have fond memories of our day out at the theatre with Nando's Nic, and we wish him the best of luck in his future at Covent Garden Nando's. We will definitely be looking out for him if we ever visit Covent Garden again. Despite some menu items being unavailable, the delicious food and exceptional service more than made up for it."