"Food was standard for KFC until I found a hair which put me off, as well as the unhygienic dirty tables which is inexcusable given how quiet it was inside... Staff were intolerable, rude, interests in everything but serving customers their KFC experience apart from one younger lad on customer floor whom was very welcoming. The manager on shift in a pinky purple shirt was dismissive of me when I tried to complain about the hair, having the gut to say I put it there myself... Refused a refund or exchange despite numerous times of asking politely, then watched me clean up my seating area which made me uneasy then threateningly followed me out of the building to my bus, standing 10 or so metres away from me for almost 10 minutes, staring at me until my bus arrived. And they get paid for this! I tried to phone up later in the week in hopes of speaking to a different member of staff but seems they've turned their phone off/deactivated their phone/blocked my number. Do not visit this awful place. Head Office and HR investigations will follow my report and the Environmental Health Agency will look further into this."
