"I didn 't even want to give my time up to write a review for this place, but just to warn others I will, I 'd seriously recommend going somewhere else. I 've tried this KFC in Reading 5 or 6 times over the last 2 years, each time having a bad experience but hoping it was a one off as other KFCs have been great. But it is always the same unfortunately. Not all your order will be hot or fresh, it 's pot luck. My chips were stone cold, zinger chewy, hot wings a little warm. Staff have a bit of attitude . The place is filthy. Toilets are rancid. I ordered an americano with my meal, when I lifted the lid it was black, that 's fine, but when I went back to ask for milk the lady made a big deal about what I ordered. I said didn 't see a white or black option? Maybe I missed it. Anyway, after what could have escalated into a big argument for no reason, and why are we arguing about milk in the 1st place?.... all they had to do was give me some milk instead of the argument. They didn 't have any sachets in the end anyway, probably why they were arguing about milk. Who the hell is running this place? You can make your own opinion up if you dare visit, but please don 't waste your cash. Go somewhere else."