Phone: +441675238600
Address: The Belfry Hotel ResortWishaw, Sutton Coldfield, United Kingdom
City: Sutton Coldfield
Dishes: 23
Reviews: 12647
Website: https://www.thebelfry.com
"Went for a spa day I can honestly say I was disappointed. There were children in the pool area which made it noisy the opposite of relaxing. Too many people were let into the spa in my opinion as there were more people than loungers really over crowded. The fire ice experience was nice.. but again.. too many people so the steam rooms didn't have much steam as people were constantly in out. There was no music in the relaxation area our party was told the speakers were broken wouldn't be fixed until January. The treatment I had was really lovely, the only negative was that the speaker (that did work in the treatment room) was really crackly so the relaxing music was anything but relaxing. The toilet in the female changing area was disgusting.. looked like it hadn't been deep cleaned in a very long time. I asked for a replacement robe as I did not want to sit in a wet robe during the cream tea in the bar area but I was told I could not swap it for free... I would have to pay for it...! I have never known a spa not give you fresh towels or robes if you need them..! So sitting in a wet robe to eat lunch was not particularly comfortable. We had a specific time slot booked for the lunch so no opportunity to shower dry off beforehand. I don't think I would return here as it felt too commercial."
All prices are estimates.