Phone: +393391704666
Address: Burcinella 88, 52040, CORTONA, Italy
City: CORTONA
Dishes: 7
Reviews: 636
Website: http://www.agrisalotto.it
"We are a family of four (2 adults and 2 kids aged 9 and 5) spending two and a half weeks in Tuscany. We are staying near Cortona and researched places to go for dinner. Agrisalotto came highly rated. We liked the look of it due to its rural location, use of natural and locally sourced ingredients and it's track record. On arrival we were really impressed. The gardens are lovely with lots of open and safe space for children to explore. It even includes animals which our kids loved. We booked for 715 and were sat at a nice table very promptly. Our starters arrived on time, but then things started to unravel! It took more than 1 hour for our main to arrive after our starters were finished. When it did the dishes came out at different times. Side dishes didn't turn up. No explanation was given or apology. We had to complain. Eventually the mains arrived, but no side. The most disappointing aspect was that none of the staff seemed that bothered, If they had explained the situation then we would have been ok. We spoke to the manager and they acknowledged that the delays and lack of communication was unacceptable and offered a discount to the bill. But by then it was all too late. In summary this is a lovely restaurant in a stunning setting but the poor service and delays ruined it for us."
All prices are estimates.