Phone: +441865553823
Address: Beaumont Street Oxford, Oxfordshire OX1 2PH, United Kingdom
City: Oxford
Dishes: 35
Reviews: 3308
Website: http://www.ashmoleandiningroom.com/
"Anniversary meal. Although initially warmly welcomed by the chap at the desk and we were given 2 glasses of fuzz. (Thank you) The service that followed was sullen and unfriendly. There was no ‘check back’ was our food ok? My husbands toasted sandwich was cold. He wasn’t going to say anything as it was our anniversary meal but I could tell he wasn’t enjoying it. We did manage to speak to a waiter who said he wasn’t sure if it shoujd be warm or cold. He took plate with sandwich away and returned with it on a smaller plate not much warmer and again no checking if we were happy? We ate our food. Did notice people were sitting down then getting up and leaving. Again managed to gain someone’s attention to get the bill. Bill placed on our table in silence. Again no how was your meal? Or just general chat ‘happy anniversary’ any nice plans for the day? noticed 10 percent already added on for service so no extra tip from us. I work in hospitality and customer service and was so looking forward to my visit. We are local and were checking out for potential return visits in the Summer. Although, the food is not extravagantly expensive in these hard economic times, friendly, attentive service would have really made the ‘experience’ enjoyable and repeatable. Also allowed to leave with out a ‘good bye’ . Saddened as so looking forward to visit."
All prices are estimates.