Phone: +441803400145
Address: Falkland Road, Torbay, United Kingdom
City: Torbay
Dishes: 5
Reviews: 1033
Website: http://www.tlh.co.uk/aztec-bistro
"We 've been visiting the TLH site for many years but haven 't eaten at this bisto before our most recent stay. We didn 't get exactly what we ordered. I asked for halloumi fries but received a halloumi salad. Not ideal but not too much bother. We ordered Kids spaghetti which was as expected although the drink included in the children 's meal didn 't materialise. No big deal. Lastly we ordered 2 pizza. 1 cheese and tomatoe and 1 pepperoni. The pepperoni wasn 't pepperoni but was actually salami. Not ideal but no big thing I ate it as was hungry and cured meat is cured meat. The cheese pizza was awful. The cheese was obviously cheddar. The taste and the fat content do not befit the authentic Italian product being promised. We couldn 't eat anymore that 2 slices between 3 of us so we sent it back. I have never ever sent food back before. Never. I didn 't mention the halloumi error as it was a simple mistake. I asked for a refund on the cheese pizza and also mentioned that the pepperoni was actually salami. They apparently do not have salami in their kitchen. The pink colour and taste tells another story. I 've been married into an Italian family for over a decade so I 'd stake my life on being able to identify pepperoni from salami. But as before no big deal it 's a simple mistake to the untrained eye. I live in a large cosmopolitan city and make allowance for small towns not getting European foods completely authentic. A refund for the cheese pizza was given. The price of a cheese pizza was £10 and pepperoni £13 OR 2 for £20. I was refunded only £7 as the offer saving vanished. This wasn 't a big deal. BUT, the kicker was in the look that the manager gave the server when she rang this transaction through the till. So we 'll only refund this much she whispered and smirked. I 'll still visit the hotel but I 'll give this place a swerve. Domino 's is only a short walk away and although not authentic Italian it is much closer to the mark. For the record I wasn 't condescending when returning the food I was friendly and tried to be constructive. It was clearly not welcome. I was careful not to say any of what I said in earshot of other patrons as it wasn 't for them to hear. If you 've read to the end of this review I hope you have a great day."
All prices are estimates.