Caprice At Crowne Plaza Reading East

Wharfedale Road, RG41 5TS, Wokingham, United Kingdom

🛍 Cafés, Pasta, British, Chicken

4.3 💬 26 Reviews
Caprice At Crowne Plaza Reading East

Phone: +441189440444

Address: Wharfedale Road, RG41 5TS, Wokingham, United Kingdom

City: Wokingham

Dishes: 10

Reviews: 26

Website: https://www.cpreading.co.uk

"We went for dinner in the evening. The greeting was okay. The staff seemed rushed and were whispering to each other, which created a tense atmosphere. My wife and I both decided to try the Indian set menu for £42 each, thinking it would be worth the price. We both ordered the Lamb Seekh Kebab, but it was awful and lacked flavor. It tasted as if it came from a cheap supermarket. We only ate it because we were hungry and worried that any other option would be worse. I also ordered a beer, which I saw sitting on the bar for 15 minutes before it was finally brought to me after I finished my first course. The second course was slightly better but still disappointing. Despite being awarded two rosettes by the AA, the restaurant seemed to have lost its way. We ended up paying £91 for tap water, a beer, and a disappointing meal, with a printed request for a full tip. We will not be returning."

Fiona Fiona

Very good service, staff amazing. The fish was a bit disappointing, it was corrected. A great service.

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Reviews

Ellie
Ellie

very good service, personal amazing. the fish was somewhat disappointing, it was corrected. a great service.


Charlie
Charlie

The food was great, but the service and attention could have been better. We had to alert our employees to our order and the staff was not so attentive.


Clover
Clover

The service was fantastic with amazing staff. Although the fish was a bit disappointing at first, it was quickly fixed. Overall, the service was excellent.


Evie
Evie

eating was great, but the service and attention could have been better. we had to alert the employees to place our order and the staff was not so attentive.


Gillian
Gillian

The food was delicious, but the service and attention could have been improved. We had to seek out the staff to place our order, and they weren't very attentive.


Logan
Logan

Nice staff. Dinner was acceptable, but nothing special in the eye of AA 2 Rosettes; we like the mix and match Indian English menu. However, the breakfast was top cut.


Finley
Finley

beautiful staff. dinner was acceptable, but nothing special in the eye the aa 2 rosettes; we like the mix and custom Indian English menu. the breakfast was however top drawer.


David
David

Lovely staff. Evening food was acceptable but nothing special bearing in mind the AA 2 Rosettes; we like the mix and match Indian English menu. However breakfast was top drawer.


James
James

We went for dinner in the evening. The greeting was okay. The staff seemed rushed and were whispering to each other, which created a tense atmosphere. My wife and I both decided to try the Indian set menu for £42 each, thinking it would be worth the price. We both ordered the Lamb Seekh Kebab, but it was awful and lacked flavor. It tasted as if it came from a cheap supermarket. We only ate it because we were hungry and worried that any other option would be worse. I also ordered a beer, which I saw sitting on the bar for 15 minutes before it was finally brought to me after I finished my first course. The second course was slightly better but still disappointing. Despite being awarded two ros...

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Wifi
  • Romantic
  • Elevator
  • Visa Card

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"After many years, on recommendation of others, went to this restaurant to celebrate our wedding anniversary. Whilst the food was excellent, the service was atrocious and totally ruined what should have a lovely night out on a very special occasion. Booked for and seated...promptly. Orders for aperitifs taken and drinks brought promptly. Order for wine taken, bottle brought and opened. Then it all went downhill. Waited for over minutes for our meal order to be taken and that only happened because I signalled to the girl behind the bar that I was getting unhappy. First course then took about minutes to arrive. However our main course took until to arrive. I have never ever waited minutes for a main course to arrive. It would not have been so bad if the staff had shown any interest or we had been able to grab hold of one to ask what was going on, they just seemed to totally ignore us! As mentioned earlier, the food, when it did arrive, was very good, it would have been even better if the side order of vegetables my wife had ordered had also arrived. We did ask what had happened to them but when we were told they had been overlooked, decided to just make do and share mine. To add insult to injury, while we were waiting we noticed that other couples were eating dishes that were not on the menu we had been given. I later found out that we were supposed to have been given a specials menu but this had also been overlooked. At the end, the manager was very apologetic and gave a cursory discount however this was not the point. It was a special occasion at a not inexpensive restaurant I would have preferred to pay the full price and not had a ruined evening. Needless to say, we will not be returning."