Domino's Pizza Basingstoke Brighton Hill

Unit 6 Brighton Hill Centre, Brighton Hill, RG22 4HT, Basingstoke and Deane, United Kingdom

🛍 Pizza, Cheese, Meal Deals, Signature Series

3.7 💬 872 Reviews

Phone: +441256221257,+441256810036,+441256840881

Address: Unit 6 Brighton Hill Centre, Brighton Hill, RG22 4HT, Basingstoke and Deane, United Kingdom

City: Basingstoke and Deane

Dishes: 35

Reviews: 872

Website: https://www.dominos.co.uk/pizza-near-me/basingstoke/unit-6-brighton-hill-centre?utm_source=gmb&utm_medium=yext&y_source=1_MTIxMzcyNDktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

"We ordered online with confirmation received at 6.45pm on Friday night fully expecting to wait 45-60 minutes for delivery as it was a weekend. We checked the online pizza tracking website regularly from 45 mins being advised food was ‘out for delivery’. After just over 1 hour tried to call which took 10 mins to get through (no automated messaging, just rang out then got disconnected) Got through (1 hr 20 mins now) being told pizza would be leaving in 10 mins, with me in 15, in contrast to what the website said. After another 15 mins tried to call again, same result taking an age to get through...now fully 1 hour 50 minutes since order placement! Told pizza not left, would be with us in 10-15 minutes!?! At this point with zero confidence we asked to cancel the order. I understand it was a busy Friday night however the systemic failure to communicate such bad customer experience was incredible...if you’ve not got staff to fulfil orders/deliveries then move them to the other store in town or advise wait times...the website was totally wrong staff no idea what was going on? Waiting for the refund... I’d advise using Pizza Hut or Papa John’s from Brighton Hill area...or be ready to grow old hungry waiting!!"

kim kim

Such a friendly and helpful and quick service. Thankyou so much for delivering our great quality pizza . Your all doing such an amazing job and we appreciate you

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Reviews

Atakan
Atakan

I ordered pizza online for a movie night and it arrived promptly with a warm welcome when I answered the door. The pizza was delicious and hot. I will definitely be ordering from Domino's again.


Katja
Katja

I had a bad pizza from the last time (February) so I went other places. I thought I will try again and it was worse. Very disappointed. Less topping as usual as well. So I will continue to go other places. One star rating is to much to give. 0 stars


James
James

This restaurant, unlike most Domino's locations, offers better quality and prompt delivery. While their prices are still high and the food can sometimes be sloppy, waiting for a deal makes it worth it. Overall, I was impressed with the quality and taste of their food, which is a rare occurrence for me when ordering from Domino's.


Wayne
Wayne

We've had few orders in the past 4-5 months. Unfortunately it looks like due to low competition, Basingstoke Domino's branch is getting highly demotivated to cook just good domino pizza. Due to lack of offers we're paying more, but the quality of pizzas is getting worse every next time. I fear there might not be next time for me. Not in Basingstoke branch.


Ruby
Ruby

Why do kids insist on Domino's ???!!! They tempt you with 30% off deals etc......But it still adds up to well over £40 for a couple of pizzas, wedges £4 for a handful of wedges!!!!!!!!! and couple of sides!!!.....Yes, it arrived quite promptly, yes, it tasted nice apart from the sour taste of being ripped off! , plus the kids were happy!!!.......The only good thing!


Denise
Denise

I had a disappointing experience at this restaurant. I ordered five pizzas, but each one had a poor quality center and lacked sufficient cheese despite requesting extra. The toppings were also quite minimal. This was not the first time we've been served such small portions, and it's simply unacceptable. Sorry, but you've earned the title of the most stingy with toppings. Please improve your quality as you may lose more customers - my family will not be returning.


Scarlett
Scarlett

Went into empty Dominos where one guy was working. He was making pizzas and said to me he would be a minute. Another worker came out and told me to wait for him. He began putting stickers on boxes. I waited 5 minutes and the guy making pizzas finally finished, turned to me and said it would be 30 minutes because they were very busy. I asked the guy why he couldn't have told me this when I first walked in. He said he was busy. I said to him that he doesnt make pizzas with his mouth and could have told me about the big wait. I left.


mikhaeltrike
mikhaeltrike

The delivery driver who apparently has been in the local area of ages and does delivery as his profession could not find the address ,not even using gps. The delivery driver told me he would come back and try to deliver later but after 10 minutes i got a call from the branch i ordered from and was told apparently the driver could not find the address and was asked for directions at which point i decided cancelling the order was the best course of action. What a colossal waste of time. The delivery driver that attempted delivery was one Emmanuel the deliverer.


MWJonesy
MWJonesy

We ordered online with confirmation received at 6.45pm on Friday night fully expecting to wait 45-60 minutes for delivery as it was a weekend. We checked the online pizza tracking website regularly from 45 mins being advised food was ‘out for delivery’. After just over 1 hour tried to call which took 10 mins to get through (no automated messaging, just rang out then got disconnected) Got through (1 hr 20 mins now) being told pizza would be leaving in 10 mins, with me in 15, in contrast to what the website said. After another 15 mins tried to call again, same result taking an age to get through...now fully 1 hour 50 minutes since order placement! Told pizza not left, would be with us in 10-15...

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Meal Deals Enjoy our irresistible Meal Deals, combining your favorite dishes at unbeatable prices. Perfect for sharing or indulging solo, each package offers a delicious and satisfying dining experience.
  • Signature Series

Amenities

  • Takeout
  • Delivery
  • Mastercard
  • American Express

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"Visited today for lunch and probably wouldn't rush back although I'm aware there's recently been a change in management so maybe a few teething troubles. Messaged via their Facebook page to book a table, no response. Never was a problem in the past. The pub was very cold with no heating at all so we had to keep our coats on. Several tables near us commented the same and all sat with coats on. The coffee machine was out of order so only instant available, which wasn't pleasant. We waited a long time for someone to come and take our food order, in the end I went and found someone. Two of us wanted the steak ale pie. Only then were we told it wasn't available. The chap said we should've been told when we were given the menus, well it was him that gave them to us! With that he said he'd give us a few minutes to choose something else and walked away. He didn't come back so I had to go and ask to place our order again. At no point did anyone ask if we had any food allergies, which I thought was a requirement these days? The food was really good, credit to the chef; it was well cooked, well presented, large portions and very tasty. We did notice that two other tables waited a very long time for their food and had to chase it up, so glad we ordered when we did. We would have stayed longer and had a dessert but it was so cold we couldn't relax and enjoy it. We were next to radiator and we did ask one of the waiters if it was possible to turn it on and he said he'd see what he could do, which was nothing as it remained stone cold! When our plates were taken we asked for the bill, but it didn't arrive. Eventually a young lady arrived with the card machine and asked us to pay, which we said we'd be delighted to do once we received our bill! When we left we walked past 3 different members of staff, all of whom had waited on our table at some point during our visit. Not one of them made an effort to say thank you or goodbye. There was no warm ambiance or friendly feeling in the pub, it felt cold (literally) and unwelcoming. I also felt that a couple of members of staff waiting on tables looked rather scruffy, none of them wore a logo'd t-shirt which I feel the staff should do as they're representing the pub or brewery. It was difficult to distinguish the staff from the customers!"