Phone: +441655331957
Address: Dowhill Farm, South Ayrshire, United Kingdom
City: South Ayrshire
Dishes: 2
Reviews: 867
Website: http://dowhillfarm.co.uk
"On the 16th of April, we visited a restaurant in Ayr that had previously been excellent before the COVID-19 pandemic. The dining experience, table service, and staff were all top-notch. However, our experience on Saturday was a disaster. We sat at our table for over 5 minutes before realizing it was self-service, as there was no clear indication when we entered. We had to order soup, sandwiches, or baked potatoes at the counter and pay for our coffee at a machine by the counter. The sandwich I ordered was stale, and my aunt's soup was cold, so we had to return it. The lack of hand sanitizers was concerning, and the condition of the restroom, especially the disabled stall, was disappointing. While the girl at the bar was lovely, the staff overall seemed inexperienced. Another couple who arrived after us also struggled with the self-service concept. If you're looking for a nice dining experience on the coast, I recommend going a bit further to Craigie Mains Garden Center in Ballantrae. It offers a first-class experience."
All prices are estimates.