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.... Unfortunately, some employees have no training at all regarding the handling of customers in the pandemic period ... but I never do this business anymore...

it does not really reveal why if I bought a Billy shelf at the ikea in koblenz, I have to go to cum to buy two additional shelves because it was not possible for a year in coblenz.

Ikea Koblenz was great...Isn't it all? Since there were new bosses, everything went down the brook. Artificial if they want and introduce those who know the etc. Wife husband, always preferred! Most of the team leaders all lied to the employees. But pretend they are a family-friendly company.

I can only guess from Click and Collect! I received a pick-up time between 17 and 18:00. I've been waiting for a total of two hours. You pay 10€ for this! I chose Click and Collect because I thought it would go faster. But the service was miserable, at the end 20 people stood before and not one employee came in half an hour.

I would like to rate the Hotdog issue here. We, my son and I just bought hot dogs. Of course, I understand that it is not possible by Corona to prove it yourself. But as EKELHAFT proves, I didn't want to eat them. The different sauces are kind of stuck on one side, that all this goes out and is no longer at all. Then the roasted onions and the cucumbers are still thrown on. Appetite is different. I'm not gonna eat hot dogs at Ikea Koblenz this time. It's a shame. With a little more pleasure at work it would have been more delicious.

Hello, after having so many negative experiences in this store within a year, I have to get some air. From rude to unhappy employees when supplying goods to the employee who refuses to say their name on the phone after it became clear that they did not tell the truth and then simply imposed. We apologize for not having any kitchen we ordered in January. Times can be difficult, but a bit polite, if not a goodness, and the judgment should be held. Perhaps more intensive training of employees in terms of their expertise would be helpful. As a long-term customer, I now agree with IKEA.

After an online scheduled appointment, we wanted to rework our kitchens that we created at home with the Ikea kitchen planner. The kitchen planner brought me to despair several times and just order was too hot for us. Therefore, the consultancy appointment in Corona times. At 8 a.m., we were picked up by an employee at the incoming staff and led through the humane business. We can still watch the decors, taps, clubs, etc. live and in color. The advice truly professionally competent and supernett. Thank you, Mrs Becker, we were more than satisfied. But Ikea, maybe you should give your employees more time for such complex advice.If we had not been so well prepared and Mrs Becker would not have...

Today I had an interesting encounter with a seller at IKEA in Koblenz. My husband and I were looking for a new sink and were able to arrange one for our cabinet quite quickly. My husband always looks like there are no surprises at home during assembly. Since we were not sure whether they had to be screwed to the wall or simply put on, we wanted to ask. No problem, there are professional sellers in any business. I was a bit faster than my husband, and I was able to raise a salesman. I told him I had a question about installing a sink. His answer: “Yes, if you have no idea, you get a craftsman.” I meant we were pretty handmade, but we had a general assembly question. He again “If you can, you...

My daughter and I, in the last few weeks, have bought closets that we planned alone. Since we had a mistake in planning we had to order furniture feet. Delivery of the feet to Koblenz was not possible, so we took 1 hour of driving time to pick up the reserved feet there. On site we were told that only 3 pairs of feet were there, instead of the ordered 7 pairs, but after consultation with the head of the department we were sent home after 3 days the previously paid just comment was credited to us. Quite differently our Ikea in Koblenz, after having delivered a total of 4 meter Pax cabinets with indoor life with online planning, we first had a problem with construction. After we complained by...