Kanuka Tea - Menu

3b Christopher Place, AL3 5DQ, St Albans, United Kingdom

🛍 Tea, Coffee, British, Chocolate

4.2 💬 759 Reviews
Kanuka Tea

Phone: +441727898358

Address: 3b Christopher Place, AL3 5DQ, St Albans, United Kingdom

City: St Albans

Menu Dishes: 5

Reviews: 759

"I had a request which required a Kanuka Tea caddy to be sold with teabags instead of the loose leaf tea. The young staff members did not know how to process this and said their manager would be back in 5 minutes. During this time we discussed various ways the request could be accommodated, bearing in mind that a previous manager did this for me in the past. The staff said there was no way to sell it to me because of the shop's stock check processes. I therefore bought the cheapest tea that was in a caddy and added teabags to the cost. The manager returned during this time. She asked the staff which person was asking for this request. When I was pointed out she then berated me for making her come in on her day off. I replied that the staff said she was back in 5 minutes? She did not have an answer for this. Although the issue had been resolved she continued to tell me off which I have taken under consideration regarding the service Kanuka Tea offer. During this time the staff packaged up the new tea in the caddy but did not package up the original tea and left it on the side. My husband managed to point out we had also paid for it and they did give it to us at the end, although they were surprised that we may want it. I hope this gives some insight as to how the retail staff deal with shop clients who are looking to purchase tea instead of using the restaurant. It is such a shame Kanuka are let down by this."

Full menu - 5 options

All prices are estimates on menu.

Indian

Dessert

Vegetarian Dishes

Wraps

Desserts 1 Piece

adkent274 adkent274

Sadly though the drinks were good the girl serving outside on Saturday seemed to think asking for a spoon was too much for her.. Other people noticed.

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Reviews

David
David

What a great little pit stop if you wandering around St Albans. Great coffees and tea selection, the cakes and slices looked good too. Almond with great staff and a spotless loo.


hydr3
hydr3

spent my monday morning here. cant remcommend this place enough. great atmosphere, really great staff and fab teas. the girl who served me was super friendly and very knowledgeable.


X4564OMnathanh
X4564OMnathanh

Came for some tea and a catch up with old friends, the lovely Foram gave us everything we could have wanted and was very smiley and attentive. Have scheduled in our next meeting back here! View menu


Isabelle
Isabelle

This is a charming spot to unwind with a good book. The manager's recommendations for unique teas are always spot-on, and the atmosphere is delightful. The tea selection is truly one-of-a-kind in St Albans.


Chipperfield7
Chipperfield7

The cappuccino was terrible, it was too hot and had no flavor at all. I understand that this is a tea shop, but if you can't make good coffee, don't serve it! The panini we ordered was also disappointing. It was served extremely hot, completely flat, and lacked any garnish or care in its presentation.


EmilyCD97
EmilyCD97

Such a beautiful little place. Sat outside with a few friends and had some of their lovely tea. The service was so friendly! Was served by a young woman named Foram whom I believe to be the manager. She was so helpful, and happy to help too! Will absolutely be back, and a massive thank you to Foram for being so friendly. It really made the whole experience all the more enjoyable! View menu


Bambeano12
Bambeano12

Such lovely tea! The mango one is amazing, and I don’t even like fruit tea, all smell no flavour normally . I put only 3 stars because the service is so poor. I was honestly surprised reading these other reviews. The staff should try cracking a smile once in a while. I went twice in one week and the same two girls were behind the counter, my sister ordered and I considered warning her but thought I’d just wait and see, the first thing she said on leaving the counter was, they are so grumpy. Do go, but for the tea!!


Ellenfrancine
Ellenfrancine

I have visited this restaurant several times now. Unfortunately, my first experience was unpleasant due to poor customer service. On subsequent visits, I was disappointed to find that the lack of greeting, smiling, or basic manners continued. Despite politely placing my order, the staff would not engage or acknowledge me, and the service was delivered in a rude manner. During my last visit, I paid in cash and was not given my 10p change. While the amount is small, it is disrespectful to assume I did not want my change. As someone who works in retail, I believe it is important to treat customers with respect. Although I enjoy the tea and products offered at this establishment, I believe it wo...


Aligo
Aligo

I had a request which required a Kanuka Tea caddy to be sold with teabags instead of the loose leaf tea. The young staff members did not know how to process this and said their manager would be back in 5 minutes. During this time we discussed various ways the request could be accommodated, bearing in mind that a previous manager did this for me in the past. The staff said there was no way to sell it to me because of the shop's stock check processes. I therefore bought the cheapest tea that was in a caddy and added teabags to the cost. The manager returned during this time. She asked the staff which person was asking for this request. When I was pointed out she then berated me for making her... View menu

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.

Amenities

  • Cafe
  • Seating
  • menu
  • Wheelchair Accessible
  • menu

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