Phone: +33623470641
Address: 1 boulevard du Docteur Ferroul, 11100, Narbonne, France
City: Narbonne
Dishes: 6
Reviews: 409
Website: http://www.tapas-narbonne.fr
"We chose this place because it was a wonderful atmosphere at the halls and food looked right, but we regretted it! The charming lady in charge kindly found us a common table, standing next to some very pleasant Germans. our order was taken by a smiling, diminutive and muscular server of Arab origin with a pretty pigtail that took our order, then we waited and waited. with the Germans next to us and the people behind us, we waited and waited. we reminded our server of wine and water and finally the wine arrived but not the water. Finally, our food has arrived, or part of our food order has arrived but not the other two dishes, so we have rushed back, reminding our server that we were always waiting for the other two dishes and water. He was overwhelmed, angry, just like the Germans next to us who had commanded before us and still had no food. Then it turned out that the food we had given us was in fact the order of the Germans and when it became obvious, our server got very angry and accused us of deliberately diverting the order of the Germans. Now, I've been visiting this corner of france for 20 years, I've been speaking almost fluent in French and I'm eating a lot at the restaurant, but never has any server accused me of diverting another customer order. It was hilarious with our server - at that moment a very angry Arab man - standing there at the end accusing us while the error was all of him, what even the hungry Germans next to us agreed was not our fault. You couldn't have invented it. and we were always waiting for the other two dishes we ordered to arrive with the poor Germans who were so patient. 20 minutes passed. I don't know. My water was still not here. The hungry Germans were still patient, which was more than we could say for the group behind us who was so hungry! Now the waiter even refused to look at us, but the nice lady in charge came and we explained what had happened and she said she would fix the problem. It was clearly chaos in the kitchen and, unfortunately, it was not able to solve it. So, when our next dish finally arrived after another 15 minutes, we gave it to the Germans, who were always waiting, pity for them and as an excuse. We decided to leave at that time and asked for the addition and when I explained very quietly to our server in French current that it was the worst restaurant experience and that it was certainly the worst server I ever met in my life, it completely lost the plot and faced me by shouting and cheering in a threatening way while the whole restaurant looked at. I then refused to pay as a protest sign, but I quickly turned back while he shouted that he called the police! It was a wonderful but really useless theatre and as I listened to the bile flowing from his mouth and looked at the hatred in his eyes, I wondered if that was how it was to face a disbalanced fanatic. fortunately, my friend moved in to calm him down and the danger went away, but useless to say that we will not return and I would at least recommend that the server be sent out in deradicalization before it is released again with the customers. Or someone could get hurt next time."
All prices are estimates.