Phone: +34934531177
Address: Gran Via, 560, 8011, Barcelona, Spain
City: Barcelona
Dishes: 7
Reviews: 4414
Website: http://www.grupoelreloj.com/
"A table of three went specifically as we had seen T bone steak advertised on their menu board. The waiter was cheerful and friendly and took our food and drinks order pretty much straights away. Two people ordered medium and I ordered rare. My steak came and sadly was well done, the waiter hadn’t even left the table and I explained the steak was cooked incorrectly. On translate I wrote what the problem was, the waiter ordered another meal and said for the others to eat the meal if they liked. Sadly when my meal came, this time it was raw, not bleu, raw.. luckily the plates are hotter than hot, so I cut the steak into small pieces and this cooked the meat enough to eat. When the bill was brought, they had charged for four meals, I said no and the waiter went inside and came back saying the chef said we had to pay. Again I said a firm no, as one meal was wasted. As an ex steak chef, I can also say it wasn’t the best steak and the fillet had been cut out so the steak was effectively a sirloin on a bone. The waiter did amend the bill but only once I refused to pay."
All prices are estimates.