Mcdonald's - Menu

Two Rivers Retail Pk, Mustard Mill Rd, TW18 4PD, Spelthorne, United Kingdom

🛍 Cafés, American, Fast Food, Breakfast

3.3 💬 1461 Reviews
Mcdonald's

Phone: +441784469287

Address: Two Rivers Retail Pk, Mustard Mill Rd, TW18 4PD, Spelthorne, United Kingdom

City: Spelthorne

Menu Dishes: 2

Reviews: 1461

Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:EXTNET:8260914:Clicks:DIRSYN:

"After placing my order, I waited 15 minutes at the counter to collect my food. Despite a busy crowd receiving their orders before me, the staff seemed overwhelmed and disorganized. One staff member rushed off to prepare food while another disappeared to take new orders. I stood there with my ticket in hand, feeling ignored. When my food was finally handed to me, it was already cold. When I mentioned this to the staff, they rudely insinuated that it was my fault for not hearing my number being called. I had to explain to them that I had been waiting the whole time, as the order was showing as ready on the screen. It was a very unpleasant experience. Additionally, there were no napkins or stirrers provided for my coffee, and the self-service area had been removed. The upstairs area with the toilets was often closed, and only one disabled toilet was available downstairs, which was constantly occupied. Overall, it was a disappointing experience."

Full menu - 2 options

All prices are estimates on menu.

Burger

C2685YTjakem C2685YTjakem

There was some blonde yute in the back not giving me my sauce despite the fact I asked and payed for the food she was quite rude in fact.

Address

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Reviews

Cmaj15
Cmaj15

As usual parts of our order were missed. Very very frustrating . All the branches are the same. Not quite sure how difficult it is to get an order right!!


smallbonbonworldb
smallbonbonworldb

This restaurant is very unhealthy with robotic service. The staff seems uninterested, even those in white shirts. This review now meets the 100 character requirement.


JodieC8985VI
JodieC8985VI

Came here late at night food was very slow for a fast food place when it was just ke amd my partner waiting the tables were not cleaned amd the bins were overflowing horrible experience View menu


DaveJones8
DaveJones8

I parked there while eating and using my laptop but stayed longer than permitted without realising it, I could not honestly see the penalty notice signs, then got a fine in the post, I was eating from there at least 8 times a month, I won't be doing so again. I went back to check where the signs on parking penalty are, only to find one in small A3 size with small text that only a parked driver could read-but the sign was on the driveway entrance.


maselk2021
maselk2021

This McDonald's location consistently has issues with delivering food to drive-thru customers. They frequently make mistakes and do careless things. During my visit, I purchased 4 breakfast meals with hot chocolate. Instead of mixing the chocolate powder with milk, the staff just added it to hot water. It's important for customers to check their orders, especially the taste of their hot drinks, before leaving the drive-thru. The staff at this McDonald's seem to be uninterested in the quality of the food and beverages they are serving. Overall, it appears to be a poorly managed establishment.


wolfgangp163
wolfgangp163

Having been to this McDonald’s many times they still are one of my favourites. The staff is very friendly and welcoming, always a smile! I really appreciate the table service (in particular as a walking stick user) and it’s still good value despite prices gone up noticeably! Unfortunately the much loved vouchers from WHSMITH for a £1.99 meal like a Big Mac or Quarterpounder with fries haven’t been seen for a long time and are sadly much missed. Including a lemonade or coke it’s now on average at least £6 to pay double of what it used to be with the voucher. Last time I had the tasty BBQ Quarterpounder with cheese meal and it was delicious!!! I’ll surely be back soon… View menu


wolfgangp163
wolfgangp163

Going there quite regularly, been 3 times in January for my favourite lunch… BigMac meal with chips and a coke. Even standard medium sized this is a good portion lovely tasty meal. No need to go large… and I’m a man with a pretty good appetite! Even at full price it’s very reasonable and a real bargain at £3.10 if you’re lucky enough to have a WHSMITH voucher or completed the online customer satisfaction survey on an earlier visit, even if it’s a different branch from McDonald’s. Always getting excellent service, food is brought always swiftly to the table which is a huge benefit for the user of a walking stick in a fast food restaurant. Keep the excellent food, service and value going and I...


954hw
954hw

Visisted on 28/03 around 6 pm, Meals where delivered extremely quickly considering a complicated order (iced drink, hot drink, limited edition burgers) and where fresh and tasty, counter service was efficent and very friendly, resturant was very clean, when we stood up to leave carrying 2 small burgers ordered as extras we couldnt finish, the lady cleaning the resturant noticed straight away and offered to get us a takeaway bag, while we didnt need one this was very kind and considerate of her, she then offered to take the tray we had picked up tp throw away, we said we can do it but she said its no problem and took the tray from us and gave a friendly farewell, really impressed with the qau...


nikkiwT3244CA
nikkiwT3244CA

After placing my order, I waited 15 minutes at the counter to collect my food. Despite a busy crowd receiving their orders before me, the staff seemed overwhelmed and disorganized. One staff member rushed off to prepare food while another disappeared to take new orders. I stood there with my ticket in hand, feeling ignored. When my food was finally handed to me, it was already cold. When I mentioned this to the staff, they rudely insinuated that it was my fault for not hearing my number being called. I had to explain to them that I had been waiting the whole time, as the order was showing as ready on the screen. It was a very unpleasant experience. Additionally, there were no napkins or stir... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Takeout
  • Seating
  • menu
  • Drive Thru
  • menu
  • Highchairs Available

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