Nando's - Menu

197 High Street, KT3 4BH, Kingston upon Thames, United Kingdom

🛍 Bbq, Lunch, Family, Burgers

4.3 💬 2546 Reviews
Nando's

Phone: +442089426944

Address: 197 High Street, KT3 4BH, Kingston upon Thames, United Kingdom

City: Kingston upon Thames

Menu Dishes: 5

Reviews: 2546

Website: http://www.nandos.co.uk/restaurants/new-malden

"My food delivery order didn’t arrive. The manager of this branch Ayrton refused to send me out another order even when I offered to pay for a cab to send it in he said no he wouldn’t do that then rudely slammed the phone down on me when I pointed out that they had taken my money and not delivered the food I paid over £28 for. He was trying to pass the buck to that pointless shower Deliveroo saying I needed to contact them. I paid my Money to Nando’s of New Malden. I had to contact their head office to get a refund processed. Then this delivery driver had the audacity to turn up over an hour late with a cold gloopy mess splattered around a paper bag which he just plonked down on my doorstep and walked away. I had to chase after him to give the inedible farce back. I will never order Nando’s again or eat in their restaurants again after this and I have been regular diner for over ten years!"

Full menu - 5 options

All prices are estimates on menu.

Salads

Chicken

Side Orders

sameer2011 sameer2011

Good food lovely staff went with family clean table lovely place to go for date or family friends and talk about business

Address

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Reviews

415lucyn
415lucyn

Felt very safe here with good coronavirus restrictions.The online system for ordering food was easy as long as you have a smartphone.Food excellent and staff friendly and helpful.


Anihor1983
Anihor1983

The food took a long time to arrive and was cold when it did. Our order was forgotten about. The service was absolutely terrible. I would prefer to go to the Kingston location instead.


2013samar
2013samar

Very nice food.we came at 8:00 pm with family and a toddler when we sat down and order the staff gave the toddler some colouring the food was hot as always burger was so nice the only thing is that the food took a very long time. View menu


msgmatisse
msgmatisse

The worst Nando’s in the UK. The service is slow The tables are sticky The food is cold And the staff are rude. I’ve been here a few times now, wanting to give it the benefit of the doubt but every time it’s the same. Do not recommend coming here. Go to the one in Kingston or Worcester Park instead.


cnb134
cnb134

We arrived on Bank Holiday Monday and it was busy but they made a table for six of us…. Food arrived quickly. As we needed it with two grandchildren…. They didn’t offer the colouring sheets but we went to get some…. The food was hot and everyone emptied their plates… I still love the Piri Piri chicken but the burgers were also well received. Nice to be able to order salad and broccoli, as a diabetic. Most meals out have chips, bread or pasta!!


Alina
Alina

The service at this restaurant is outstanding. Even though you can't get sauces yourself, the staff are always attentive and make sure you have all the peri peri flavors you need. While you can't order a jug of water, the staff brought over four glasses so we didn't go thirsty. The new garlic BBQ flavor was delicious and the food was served hot. The addition of sweet chili to the burger wasn't to my boyfriend's liking, but it was still tasty. The new rainbow slaw was delightful and the broccoli was filling. View menu


pomme0307
pomme0307

My family and I planned a delightful dinner with my 1-year-old, but it unfortunately ended in disappointment. The service from one staff member was extremely unhelpful and they seemed to lack knowledge of their role. We followed up on our order after a long wait, as my son was becoming unsettled. The response we received was dismissive, stating that only 20 minutes had passed and that many others were also waiting. The staff member was unable to provide any indication of when our order would be ready. Their attitude was rude and unhelpful. While I understand that it was a busy time, they should have been better prepared to ensure customers did not have to wait excessively. We will not be ret...


Musicus
Musicus

Regular customer, second time now that the bbq sauces shelf has been empty!! When asked where the Vusa sauce was I was told there was none, when asked where the hot sauce was, I was told another customer had it. Yes indeed, one bottle for the whole restaurant !! There used to be a time when staff were evident within the dining area checking on if customers were happy with food and service. No staff visited us, and when I looked around to find a member to request a box for food I couldn’t see anyone. This restaurant and staff need to wake up, seriously buck up their act, and start serving their customers, instead of sitting on their arses!! Given the imminent recession and the massive choice...


blues
blues

My food delivery order didn’t arrive. The manager of this branch Ayrton refused to send me out another order even when I offered to pay for a cab to send it in he said no he wouldn’t do that then rudely slammed the phone down on me when I pointed out that they had taken my money and not delivered the food I paid over £28 for. He was trying to pass the buck to that pointless shower Deliveroo saying I needed to contact them. I paid my Money to Nando’s of New Malden. I had to contact their head office to get a refund processed. Then this delivery driver had the audacity to turn up over an hour late with a cold gloopy mess splattered around a paper bag which he just plonked down on my doorstep a... View menu

Kingston upon Thames

Kingston upon Thames

Categories

  • Bbq Savor the smoky and savory flavors of our barbecue offerings. From tender ribs to juicy briskets, each dish is grilled to perfection with our signature sauces and spices for an authentic BBQ experience.
  • Lunch Delight in our lunch offerings, where fresh ingredients and global flavors come together to create satisfying meals. Choose from an array of salads, sandwiches, and hearty entrees for a midday culinary escape. View menu
  • Family Delight in our family menu, crafted to bring everyone together. Enjoy flavorful dishes that cater to all ages and tastes, ensuring a memorable dining experience filled with joy and shared moments.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Barbecue

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