Phone: +34871046976,+34871776335
Address: Paseo Marítimo 2, 07840, Santa Eulària des Riu, Spain
City: Santa Eulària des Riu
Menu Dishes: 4
Reviews: 4120
"On Monday evening this week we had an awful experience at OHM Plaza on the seafront in Santa Eulalia. It’s difficult to find somewhere that caters for a meat eater and a Vegan so we stood looking at the menu and a female member of staff came out and asked if we wanted a table. We asked if they had food for a vegan and she said of course come on in and so we sat looking at the menu. We couldn’t see much on there for a vegan so when the Spanish waitress came to take our order we said what do you have that’s vegan and she said oh no we can’t do anything. We said the other lady had said they could help and after a few minutes talking to her and a chap who works there we asked if they could simply do some pasta and veg which they agreed to do. They then came back 5 minutes later and said no they couldn’t do that, all they could do was some gnocchi in tomato sauce. We weren’t too impressed but went with it. Our food came out and on tasting my lasagne it was freezing cold in the middle, not even a little bit warm but fridge cold. I explained this to the waitress and it went back. 5 minutes later the fries I ordered to go with my main meal came out and by this time my hubby had finished his main. Another 5 minutes went by and the lasagne came back. Unfortunately after tasting again it was still cold in the middle. I’d had enough by this point and asked the waitress to take it back and we’d just have the bill for what we’d eaten. Now this is where it got spicy. The bill came for the drinks, gnocchi and the fries. I said to the waitress that the fries were part of my main meal which we hadn’t eaten so didn’t really want to pay for them as wasn’t eating them. She went off and about 5 minutes later an angry bloke (the owner I believe) came out asking what the problem was. We explained and he just said You pay for the fries! I said I don’t think it’s very fair as they were part of my meal, he said Lasagne is fine but you pay for the fries quite aggressively. I said I’m not paying for them as I haven’t eaten them and they were part of my main meal to which he stomped off saying he was calling the police. Over a €5 plate of fries he wanted to call the police?! As an anxious person by this point I was feeling angry, anxious and upset so I shouted over to him how much was the bill as he had taken it to which he started shouting ITS €25 LADY!! I left the money on the table and left in tears. Never have I felt so upset by someone in a restaurant and this was the owner! I’ve since looked on Tripadvisor and seen this isn’t the first instance he has been offensive. I will never go in there again. I’ve been coming to Ibiza for 20+ yrs and never been made to feel like that. Ever."
All prices are estimates on menu.