Phone: +441475631552
Address: 79 Kempock Street, PA19 1NF, Inverclyde, United Kingdom
City: Inverclyde
Dishes: 9
Reviews: 357
Website: http://www.facebook.com/pages/Pak-Lee/191818730840092
"We have been using Pak Lee for the past 25 years and since new ownership, the service is terrible. Our order was wrong and the member of staff spoke to me terribly on the phone, refusing to accept responsibility. While waiting to collect order, several customers returned with incorrect order also. We know every new business will have teething problems and we gave them the benefit of the doubt with previous orders but their customer service is not good enough. If you are on the front counter, the phone or the kitchen, you are part of the ‘one business’ and a team. You don’t just blame the kitchen and think that’s acceptable. Front of house has the responsibility to rectify the ‘businesses’ mistakes. Very disappointed."
All prices are estimates.