Cheshire West and Chester
Elephant Bank

Elephant Bank

Neston 15 The Cross, CH64 9UB, Cheshire West and Chester, United Kingdom

Wine • Pizza • Pasta • Italian


"My friend booked for us to have a meal at Elephant Bank, Neston on Sat night. She asked on phoning was there Vegan option S and was told yes... We hadn 't realised that there are no pizzas on menu anymore, so the painted mural of girl holding a pizza on outside wall led us us believe it still had pizza 's on the menu inside. Although only 1 Vegan Vegetarian option, not options!... I was looking forward to my ordered Vegan burger. The burger on it 's own was £9 and just that a burger on a bun with a 1 4 teaspoon of very sour cabbage with something yellow also very sour thinly spread on back of bun.... that was it??? Not a bit of salad or garnish. We chose chips, again paid extra.... ordered one 's with rosemary on but got but the black pepper one 's. We did expect chunky crispy home made chips, not bought in skinny frozen one 's, which weren 't even crisp or fully cooked, just white and very soggy, also the burger served on a side dish and skinny fries in a pudding bowl? As a regular very satisfied customer of Marino Lounge in New Brighton, Elephant should look into their burger menu...they offer plenty of meat chargrilled smoked etc, on menu but with a wide selection of Vegan Vegetarian options also, and definitely be offering home made chips for the price Elephant are asking, even crispy ones, not just limp white sticks of half cooked soggy potato. Also an adult sized plate would be appreciated.... The burger wasn 't great and the cost was ridiculous for what it was. We hadn 't expected the huge TV screens either. It 's more a sports bar, with whole menu BBQ 'd or smoked meals.... Obviously not the kind of place a Vegan or a Vegetarian would want to go into, but when a friend is paying as a treat, and she presumed the menu would be a lot bigger and told Vegan options , that was the only reason I never complained to manager. and my friend looked so embaressed already I didn 't want to take it further, and my friend only ate 1 chip, I didn 't want her to feel any more embarrassed by her poor choice of venue. 1 Vegan choice is not choices , it was an overpriced meatless burger on a bun that or nothing else on menu available The young girl serving was pleasant, but I wouldn 't return. I heard good things about Elephant Bank whilst a pizzeria and an Italian themed menu. With all the emphasis on char grilled smokedhouse meat I feel it is only serving a small minority of people, and with a very restricted small menu. hence place seemed to be full of only young lads watching the football. What a shame the menu has changed to this. Not very inclusive, and expensive for what you get compared with other places, and please offer fresh cut chips or wedges that aren 't so anaemic and also bought in frozen.... At those prices you don 't expect frozen skinny chips (even undercooked one 's!"

The Egerton Arms

The Egerton Arms

Whitchurch Road, Cheshire West And Chester, United Kingdom, CH3 9JW, Cheshire West and Chester

Pubs • Steak • Salads • Cheese


"After making a reservation, we were taken care of by a man named Guto. He went out of his way to call us while we were en route from London to Chester to check on our journey and see if we needed anything upon arrival. We found this level of service to be exceptional and above the standard. When we arrived, Guto greeted us, got us drinks, then showed my wife and me to our room. He also offered to get us anything else we might need. He was a great young guy. The room was nice, although the bathroom could use an update. There was a coffee machine with plenty of coffee pods, teas, water, and a very comfortable, clean, and spacious bed. The TV had Netflix and other apps available. The breakfast the next morning was delicious and plentiful, with the staff being very attentive. Guto checked in with us again to make sure everything was going well. We stayed for two nights, and both nights and breakfasts were exceptional. I highly recommend this place and would rate the service as a 5 out of 5. If the bathroom was updated, I believe the rating would be even higher. Thank you again, Guto, for making our stay feel like a 5-star experience. We will definitely be returning. A note to the manager: update the bathrooms and consider promoting Guto when a higher position becomes available. - Sir Jus Clare. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Great view, Romantic, Great value."