Pizza Hut - Menu

Unit 17b Festival Place, RG21 7JR, Basingstoke and Deane, United Kingdom

🛍 Pizza, Kebab, European, Vegetarian

2.6 💬 285 Reviews
Pizza Hut

Phone: +441256476666,+441256352600,+441256474447

Address: Unit 17b Festival Place, RG21 7JR, Basingstoke and Deane, United Kingdom

City: Basingstoke and Deane

Menu Dishes: 35

Reviews: 285

Website: http://pizzaexpress.com

"Me and my mum went to Pizza Hut as a one off treat as it was my Birthday and because we don’t live near to a Pizza Hut restaurant, we came all the way to Basingstoke for the sole reason to have a Pizza Hut...buffet, but was left disappointed with everything. We both understood due to restrictions in place at the time that their had to be some changes made and we tried and go with the flow, but our waiter who happened to be the manager didn’t explain the system well enough so we’re left confused for about minutes whilst we waited for him to notice we were trying to call him over and for him to explain, once he explained it better and were both left disappointed with their system, we went for it anyway. And had all available pizzas which was a joke because a opinion of pizzas isn’t good enough, one reason we like Pizza Hut is the salad bar, and to say we were underwhelmed with the options for salad is a bit of a understatement. Also had all the sides as we wanted to make the most of what we could, but the sides weren’t that great either. I also had a drink which was unlimited as so I was told I had to call him over for him to refill it, I was waiting ages and he had disappeared so yeah I know I shouldn’t have but I went up to thr machine and did it myself, He caught me and bassicly shouted at me ME for doing so. So we finished out pizzas, paid and got out of their. Not only was our food disappointing, manager was unhelpful but our waitress couldn’t of been more rude if she tried, her attitude when we asked for things like cutlery and to explain how the system worked was so poor. Their is no excuse for poor customer service, I’ve spend my whole life working in customer service and i know you should never treat a customer any less from perfect. Wasted journey, completely ruined my birthday treat, shall go to Reading or Bracknell next time."

User User

Nice to go into a restaurant and actually be able to eat something. They had a good range of Gluten free and Dairy free alternative's.

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Reviews

User
User

My sister and I both had a pizza with salad, it was delicious. Although short staffed the service was excellent. The Manager Alexandra was welcoming and helpful.


User
User

Thank god for the return of the buffet and salad bar but disappointing there was no unlimited Pepsi on offer, so for those intolerant to sweeteners you have to pay extra for just one small bottle of Pepsi. However, the buffet was as good...as it always is and very filling. Never shut down the buffet again as bluffet was rubbish.


User
User

Myself and daughters went to this restaurant for lunch and all I can say was the food was absolutely disgusting, we had flatbreads and both were soggy and under cooked the pepparoni pizza had a funny taste and as for the green leaf...salad we'll what a laugh a bit off soggy out off date ice berg lettuce and grated carrot and a couple off cherry tomatoes View menu


User
User

Some restaurants will stick to their rules which is okay but this Pizza hut broke their rules to make their customers happy. My wife wanted tea (at least two or three) but that was not part of the buffet deal but they made it part...of it. The Buffett choice was initially limited but the chef actually asked us what pizza would you like me to cook for you and even came out into the restaurant to ask for more suggestions. This sort of service should be actively encouraged.


User
User

Sat with my daughter having lunch on the unlimited SMALL pizza deal and the manager and waitress both chat among themselves about the amount of pizza I wanted to order and then infront of the whole restraint the manager says wow have you eaten all...the pizzas and then says something along the same lines when I first ordered!!! Bearing in mind I recently had at eating disorder and am trying to put weight on and haven't eaten a thing until I got here... made me feel so uncomfortable and judged, don't think I'll be returning... I was SHOCKED.


Suzanne
Suzanne

Drove for minutes to get to my nearest Pizza Hut restaurant. The pizza arrived with burnt crusts, no sauce (that you could see or taste) and the thinnest layer of cheese possible. It tasted of nothing but bread! After mouthfuls I Very politely...complained. The manager (Sam) responded by telling me that there was absolutely nothing wrong with the pizza. I said that I wasn’t paying for some burnt bread and was then told to leave as she scooped up the plate. I thanked her for unbelievable rudeness and appalling service and left Pizza Hut has been going down hill for years. NEVER AGAIN! I got home, ordered Domino’s and it was perfect and half the price. View menu


User
User

We visited this pizza hut after a lovely day out and the service was appalling. Our daughter recieved her fries minutes before her pizza arrived and we received of our sides before having to ask where our pizza was after approx minute wait. Then upon the manager arrived at our table explaining she had given pur pizza to the delivery driver that had just come in to collect. This manager was not very apologetic and didn't inform us of how long we would be waiting. After asking for our pizza to be put in a takeaway box as we no longer wanted to wait in the restaurant, our daughter had already finished hers. After receiving the takeaway pizza we had to ask for our fries and our daughters pudding...


User
User

Went on a Wednesday to take advantage of the government scheme. You are encouraged to order using your phone. Dislike this as with children we encourage all tech to not be used at meal times. I managed to get them to take my order by...they are refusing cash... cash is a legal tender and shouldn't be refused i understand encouraging card payments at the moment but was informed that they haven't been provided a till as they want you to order and pay using phone. The service was so slow I waited about after finishing just to order a pudding. Someone next to me has used the phone service and was still waiting a long period for service. They were bringing orders to the wrong table. When the food...


User
User

Me and my mum went to Pizza Hut as a one off treat as it was my Birthday and because we don’t live near to a Pizza Hut restaurant, we came all the way to Basingstoke for the sole reason to have a Pizza Hut...buffet, but was left disappointed with everything. We both understood due to restrictions in place at the time that their had to be some changes made and we tried and go with the flow, but our waiter who happened to be the manager didn’t explain the system well enough so we’re left confused for about minutes whilst we waited for him to notice we were trying to call him over and for him to explain, once he explained it better and were both left disappointed with their system, we went for... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal. View menu
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Takeout
  • Seating
  • menu
  • Serves Alcohol
  • menu
  • Vegetarian Friendly

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