Phone: +442077068000
Address: Unit 35, 3 Merchant Square, London, W21BF, United Kingdom
City: London
Menu Dishes: 35
Reviews: 2319
Website: https://www.pizzaexpress.com
"Let me tell you about my experience here so I turn up with no booking and get turned away which was fair however, I then go into their app (had a 45 minute wait but I didn’t mind since I am pregnant and was craving it) and made a booking only for one server to call me a liar because he said he stopped new bookings online. He also said that the kitchen was closed only for a lady (assuming the manager) to confirm that I indeed did make a booking and invited me and my party to sit. We were given menus and after literally 1 minute the rude server came to us asking us what we wanted. When we stated we hardly had a chance to look at the menu he sarcastically said take your time the kitchen is closing in 10 minutes. After browsing the menu the manager came to take our order. When the starter (dough balls) arrived they were not cooked correctly, remained the size of tiny pebbles and were blatantly burnt from the outside. I took one look and asked the server if they were being serious with the starter. He didn’t even say anything and took it back to correct the mistake. The second batch came and although it was not up to the normal standards of pizza express I accepted it as it was an improvement and I was hungry. We later received our mains and much later into the meal another table turns up. I was confused as when we first sat down we were told the kitchen would close in 10 minutes so why is it after almost an hour the kitchen is still open for other tables ? I understand that it might have been a long day for the servers however to be called a liar and to be lied to is so unprofessional. So disappointed at the way I was treated"
Full menu - 35 options
All prices are estimates on menu.
Meal Deals
Kids
Starters
Dessert
Salads
Al Forno*
Pizza
Pasta
Dips
New Large Classic
Chicken
Seafood
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
12” Pizza
Garlic Prawn
Juicy prawns sautéed in garlic butter, delivering a savory punch with a fragrant finish.
12" Oven-Baked Pizza
Meat Dishes
Flatbread Pizza
Create Your Own Pizza
Appetizers & Desserts 2023
Ahmet
Crazy service, very good pizza, best chefs, best waiters. Smiling team.
Address
Reviews
Flavio
I enjoyed my experience at the restaurant. The pizza was delicious and the presentation was impressive. I was actually pleasantly surprised by the variety on the menu.
Antonia
When we visited last Sunday at around 7pm, the restaurant was quite empty. However, the staff did not acknowledge our arrival and left us standing there for 3-4 minutes.
User
Love the place, great thin real Italian pizza, great service, staff are smiley. Love the Garlic oil sauce perfect with the pizza. Brownie with ice cream is a must have!!! View menu
Lilliana
I tried the Salad with Tuna, anchovies, and capers, which was topped with a delicious dressing and dough strips. I thoroughly enjoyed this fast lunch and would definitely return for another meal.
Dave
If I could give this place zero stars, I definitely would. The Quattro Formaggi Piccante was supposed to come with chili jam, but there was none. It was also meant to be crispy, but as you can see, that was far from the case.
User
On Friday, November 6, 2021, we visited Pizza Pilgrims for the first time, and I must say it was incredible. The pizza dough was excellently made, and the staff was extremely friendly. Norbert went above and beyond to make our evening truly special. Thank you! View menu
lauren
I attended yesterday evening with work colleagues. The service was impeccable. Diana our waitress couldn’t have been more attentive, she was warm, friendly and accommodating. A real credit. Garen, the manager helped us with the app and ensured a very quick food service, which was of such great quality. Will be back with more people in tow, it’s a great little spot. Thanks to the team for making our belated Christmas meal so lovely.
Ryan
I have visited the Pizza Express in Paddington Basin multiple times, and each experience has been excellent. The staff are highly professional and consistently attentive, particularly the amazing Pasquale, who has served me on several occasions. The food is always delivered promptly and of exceptional quality, and I'm often asked if I'd like any additional condiments with my meal. I enjoy dining at a variety of restaurants across different culinary styles, but I must say that the service at this Pizza Express is truly outstanding (and I frequent some very fine establishments!). It's a fantastic spot for catching up with friends, having a meal with colleagues, or even dining solo. It truly ti...
User
Let me tell you about my experience here so I turn up with no booking and get turned away which was fair however, I then go into their app (had a 45 minute wait but I didn’t mind since I am pregnant and was craving it) and made a booking only for one server to call me a liar because he said he stopped new bookings online. He also said that the kitchen was closed only for a lady (assuming the manager) to confirm that I indeed did make a booking and invited me and my party to sit. We were given menus and after literally 1 minute the rude server came to us asking us what we wanted. When we stated we hardly had a chance to look at the menu he sarcastically said take your time the kitchen is clos... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience. View menu
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Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
Amenities
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Kids
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Delivery
- menu
